Enterprise-wide, intermediary between stakeholders, and Information Technology Services (ITS) to embed organizational change management practices into operations that support the University’s business needs. Collaborates with IT project teams and clients in the implementation, maintenance, and upgrading of complex information systems to apply change management strategies to maximize employees’ readiness and adoption of technical solutions. Responsible for developing, communicating, leading, providing visibility to, and documenting University change management efforts.• Spearheaded university-wide communications and project initiatives, engaging faculty, staff, and students at all levels, including executive leadership and crisis management. Developed and executed marketing and web strategies across multiple channels (emails, newsletters, infographics), achieving a 29.3% open rate, surpassing the industry average of 24.28% for technology services in 2024.• Standardization of ITS communications including influence and adoption across functional areas• Workday support efforts (HCM & Finance) • Web content writing (Web Developer)• Machine Learning/Artificial Intelligence/data analysis best practices, research, and communications Instrumental initiatives: MS Office 365, MS Teams & Calling, Workday, Modo Labs portal, Slate, Copilot, LinkedIn Learning, MyTextMate, Qualtrics Assessment Tool

Performance improvement consultant/coaching business providing strategies to professionals (corporate & entrepreneurs) stuck in taking their careers/businesses to the next level• Strategic communications including internal and external, Marketing promotional materials, Webmaster, and social media marketing• 1-on-1 personalized coaching programs for walking out how to overcome the hidden challenges sabotaging individuals from the success of achieving the level of advancement they desire for their career via tried and true leadership systems, neuroscience techniques, and LinkedIn strategies• Consulting small to medium-sized businesses to build or transform a training team• Speaking on how to use Neuroscience techniques for successful negotiations, closing sales, and personal/professional empowerment and influence• Various contract work in the Learning & Development arena including instructional design, training, content/curriculum creation, onboarding programs, etc.

Provided social media creation and strategy planning in order to increase brand awareness and drive lead generation to customer brand loyalty for various contracted clients.

BUNDLE BENEFITSCreated lesson plans for an employee experience platform for employees to access interactive, facilitated one-on-one or small group break sessions to improve well-being, productivity, and engagement.

ANDERSON BUSINESS ADVISORSStrategically led the online educational programs; tasked with taking training to the next level for their flagship entry point course.Transformational improvements included updating the presentation, building in more participation interaction and engagement, providing updated materials such as infographics, a workbook, and an evaluation metrics that matter system for events (92% satisfaction rating).• Program development• Online events (sales strategy/marketing)• Evaluation metrics that matter• Curriculum/content development• Learning analysis• Stakeholder engagement

Leadership over the eLearning team, real estate/financial investing contract instructors/mentors, Mentorship Program, Student Resolutions, Customer Service, and vendor relationships. Directly reported to the CEO and an engaged board member.• Program and organizational development• Organizational change management• Courseware development• Project management/development • Leadership development including talent development and career pathing• Live and online events (sales strategy/marketing)• LMS and CRM• Learning analysis/learning & development• Compliance• Public Trust• Strategic communications - educational, executive level, marketing, web, crisis management; including internal and external communications

• Certified interior designer• Home staging expert• Property management• Real estate• Event coordination for the annual award ceremony

Remote and global leader over the divisional training team• Strategic communications - corporate, educational, executive level, marketing, crisis management, web & intranet; including internal and external communications• Change management• Instructional design • Learning analysis/learning & development• Evaluation metrics that matter • Organizational development • Project management/development• Community of Practice and knowledge management• LMS• Leadership development including talent development and career pathing• New hire onboarding development• Facilitation - live and online• Business contingency planning• Compliance/PHI

• Curriculum/content development• Facilitation - live and online• Project management/development• Auditing• Storyboards (audio talent) and assessments • Development standards • Mentoring• eLearning theory/technologies• Machine learning/artificial intelligence instruction

Military contracts with security clearance• Online curriculum/content development• Project development• Instructional design • SCORM compliance• Quality Assurance• Storyboarding and assessments (collaborations with IT, designers, and audio talent; all key stakeholders)

Developed, delivered, and assessed the success of learning programs in the area of employee technology skills development using eLearning tools and methodologies• Curriculum/content development • New hire online program• Real estate and bankcard products

Software and soft skills training • Course/content development• eLearning development• Project management/development• Facilitation - live and online• Communities of Practice • Knowledge management• LMS• Learning analysis/learning & development• Change management

Software training• Facilitation - live across the state of Iowa