Ivy Mendoza Email & Phone Number

Fresno, Ca, Us

Fresno, California Area

Assist Project Managers in coordinating various integrated communication and marketing activities.Coordinate production of a wide range of marketing communications.Develop and maintain proposals and collateral, desktop publishing, rate sheets, newsletters, brochures, and many other materials related to marketing.Develop presentations and proposals.Write and maintain content and provide monthly updates to company website.Prepare complex design illustrations, templates, photos, and pictures for graphic design projects.Create and publish brochures, flyers, handouts, marketing materials, organizational charts, and web based materials.Custom designs unique, topical templates and coordinates collateral materials for special events, presentations and initiatives throughout the year.Initiate, develop and execute the design of multiple visual communications strategies, including digital screen media, conventional print media, advertising campaigns, web communication, brand identity logos including brochures and collateral across multiple business units.Develop work flow approval process for designs to meet the marketing calender timeline.Prepare design illustrations templates, photos, and pictures for graphic design projects.Create and maintain content specifications design guidelines, quality control of content, and support design strategy.

Fresno, California Area

Manage and implement all graphic production and UPS Store operations.Motivate, train and develop all center associates, focusing on excellent customer service, rapport building and sales functions including cross and up-selling.Ensure that each center is fully staffed with a competent team and provides necessary training to perform job requirements effectively.Maintain a high level of orderliness throughout the center through the utilization of example leadership, and center associates. Consistently maintain and improve center imaging, impact zones and display areas. Implements sales and marketing programs as directed by the Franchisee including but not limited to prospecting outside of center.Communicates with Franchisee regarding all areas of center operations.Ensures that operational systems are in compliance with Company Guidelines.Pro-actively handles customer complaints and assist customers with problems to resolution.Accurately ensures daily close-out procedures, bank deposits and other accounting functions in accordance with Company policy and procedure.Efficiently utilize UPS Store computer systems in support of communication, reporting and other business requirements. Educate customers on business solutions and print product offerings. Apply knowledge of print products and production methods to make product recommendations.Apply knowledge of color management to educate customer and make file adjustments as needed.Provide customers with quotes and follow up and consult on complex orders.Effectively manage production workflow, schedules and production materials.Manage quality control throughout production process to ensure finished product is correct and meets customer and The UPS Store quality standards.Proofread orders and understand all job requirements before beginning desktop process.Operate and maintain print and finishing equipment.Deliver print sales and production training to other Center Associates.

Coordinated and monitored the work involved in production,warehousing, pricing and distribution of goods.Reviewed financial statements and data to improve profitability and control inventoryDelegated tasks and accountabilities.Established work schedules.Supervised staff.Managed customer support.Served as a liaison with top management.Assisted in the development of strategic plans for operational activity.

Managed all front office duties such as being the point of contact for clients, price quoting, opening and closing sales order, daily invoicing, aged receivables, aged payables, weekly bank deposit, and shipping.Assisted in the managing of the production and warehouse areas.Designed and implemented all printed materials for various clients.Responsible for all troubleshooting and regular maintenance of all office computer hardware and peripherals.

Designed and implemented all printed materials for the firm and various clients. Responsible for the firm’s website design and content.Sought, tracked and responded to current request for proposals and request for qualifications. Sought out new clients as well as maintained relationshipswith current clients.As a certified grant writer, assisting clients in seeking additional funding for various projects.Performed Moves/Adds/Changes and regular maintenance activities for desktop/laptop computers, telephones, and printers. Installation of new equipment for users and replacement of non-functioning equipment.Installed, maintained, and upgraded software and standard operating systems on new and existing desktop computers.

Planned, designed, and installed each new exhibit as well as the graphics and literature accompanying each exhibit.Assisted the Marketing Director by improving the visibility of the museum in the community through press releases, radio, television, direct mailing, print ads, and billboards.

Implemented concepts and ideas into finished products workingindependently and in collaboration with clients.