• Receives membership/request forms and supporting documents submitted by prospective members, registrants with temporary SSS numbers, member employees and employers, self-employed members, and overseas contract workers.• Screens membership forms and documents submitted for completeness, accuracy, and authenticity.• Prints SSS I.D. cards, and mails them, as well as reproduced copies of member records (e.g., E-1, E-4, RS-1, R-1, and R1-A) to requesting members and/or branch offices.• Issues certification of membership and dependents for POEA purposes.• Receives and examines benefit claims and supporting documents submitted by members and their beneficiaries.• Screens benefit claims and supporting documents submitted for completeness, accuracy, and authenticity.• Counter-checks documents against supporting records to determine validity of claims.• Forwards copies of claim applications and other documents to the head office, other branches, or service offices as may be required.• Receives applications for the different real estate and member loans and verifies loan status.• Screens applications for the different real estate and member loans and supporting documents submitted for completeness, accuracy, and authenticity.• Interprets computer print-out to members or his duly authorized representative.• Verifies correctness of information by inquiring from computer files and databases, previous records, or referring to other sections for confirmation or investigation.

• Ensure that data on deposit and the actual date of transaction and cash count are accurate and they tally with total amount being deposited appearing on the deposit slip. • Bundles/sorts bills for transfer to Cashier during and at the end of the day.• Prepare System generated Teller’s Blotter & CCS daily in proper form • Review the Teller’s Blotter, tickets, transaction media, etc. of another teller’s transaction as part of callback process.• Records total checks received in the Daily Abstract of Contingent Accounts in the Logbook for ACOT items, initial in the Abstract and Logbook and turns-over ACOT checks to the Cashier together with the Abstract and DS for safekeeping• Verifies on-us check for encashment, stamps on the face of the check the Teller's ID if in order and indicate ID type and number at the back of the check.• Promptly prepare a Cash Transfer Slip to the Cashier for exactly the same amount of cash assistance made during the day•Prepare MRA for working supplies of OR and other accountable forms

• Analyze, process and post daily transactions in accordance with the approved transaction media and source documents.• Processing of non-cash transactions• Daily reconciliation of Deposit Liabilities• Booking of ATM transactions and General Ledger entries.• Prepares monthly remittance of VAT / EWT• Prepares daily, weekly, monthly Accounting reports• Handles outward clearing of checks• Alternate ATM team• Reconciliation of Due to Head Office items.

• Perform monthly reconciliation of bank statements to ensure all differences/discrepancies between bank accounts and book items are researched and resolved in a timely manner in compliance with NCO policies and procedures.• Review all outstanding item/s for root cause and document the outstanding item/s appropriately.• Communicate discrepancies to Payment Processing department, Client Accounting department, Financial Accounting department, and/or NCO subsidiary Accounting department to clear items.• Ensure outstanding items are properly aged and follow up of all outstanding items are completed in a timely manner.• Communicate any outstanding item issues and concerns regarding processes to Management.• Initiate, document, and communicate to Management any outstanding items which are identified for write off.• Knowledge, understanding, and compliance with all Federal and Local laws and regulations.• Knowledge, understanding, and compliance with NCO policies and procedures.• Provide feedback to management concerning possible problems or areas of improvement.• Make recommendations to implement improved processes.