Ivy Soteldo Email & Phone Number

Miami Beach, Fl, Us

Miami Beach, Florida, United States

Miami Beach, Florida

Ayurveda Medicine Therapist and Reiki Practitioner. Alternative Medicine Practitioner.

Miami, Florida

Retail - Spiritual CenterPlanned and scheduled meetings, responded to various inquiries both external & internal, managed communications via e-mail, phone calls, etc;Organized and accurately maintained filing system of confidential information.Reviewed and analyzed reports on periodic expenditures.Daily utilization of Windows, Microsoft Office, and Bloomingdales POS system.Responsible for hiring process for all levels within department, payroll processing, employee performance reviews, and terminations. Responsible for employee's work schedule and team supervisionAssisted with montlhy accounting reviewsHosted bi-annual events for over 1000 guests.Supervised classes and events hosted by practitioners

Miami Beach, Florida, United States

Requested and supervised improvements for 300 plus long and short rental unitsDeveloped and organized system to track rent payments, property maintenance, and miscellaneous expenses, eliminating 5 hours of work per weekListened respectfully to tenants’ complaints, promptly made improvements or recorded suggestions when appropriate, reducing tenant turnover by 18%Scheduled payment plans for tenants avoiding eviction process and bringing the account to good standing.Supervised contractors and subcontractors on siteMaintained on-call availability for emergencies 4 days a monthOversee electrical, plumbing, and water damage issues

Miami Beach, Florida, United States

Showed and leased apartment units to future residents with a high degree of customer service, while meeting monthly lease quotas.Prepared and coordinated model and target apartments.Developed and maintained an ongoing resident retention program under the direction of the property manager.Collected rent, assisted with service requests for residents, and end of day reports.Assisted the property manager with hosting resident events and functions at the property.Prepared, certified and maintained complete resident files in RealPage OneSite system.Prepared all lease agreements with all necessary addendums in RealPage OneSite.Maintained professional communication with residents, applicants, and representatives of other companies.

Orlando, Florida

Property showings/sales presentationsAssisted with financing options through in house lendersMaintained high referral rates and exceptional feedback from previous clientsOrganized and served on Realtor events at model homes helping build business relationships and generating high volume of salesUpdated weekly activity for traffic and sales reportsCollect escrow deposits, prepare purchase and sale agreementsCollaborate with escrow, title and lenders on all matters relating to the mortgage loan process and closing

Orlando, Florida, United States

Sales presentations, prospects qualification and closing the sale by meeting with prospective buyers and help finding the right condo home for themCoordinate broker's events generating high volume of salesGuided first time buyers and investors through all phases of purchase and financing process, from research offers and negotiations through the closingSupervised condominium common areas and reported anything that need attentionMonitor and follow up with construction department on renovation process and make sure the unit would be ready as schedule

Orlando, Fl

Managed the Sales for The Avalon condo conversion, 471 unitsNegotiated contracts and coordinate with lenders, attorneys, and inspectors to assure a smooth closing processAdvertised condominium property to the general public via networking, brochures, ads, and multiple listing services to maximize exposure and generate businessPromoted Broker events and Broker incentives Research market trends and comps to create marketing strategies Supervised sales team and administrative DepartmentContributed with on-site mortgage brokers to offer best available programs for buyers

Orlando, Florida, United States

Responsible for customer service, greeting customers, answering phones, sending emails and faxes to loan officers and agents, and tending to their needs.Responsible for opening new files, ordering title, clearing titles, writing binders, and other processing work to close files.• Responsible for coordinating with loan officers, agents, customers and anyone else involved in the files to make sure closing happens.Responsible for collecting sensitive information (SSN, current contact information, bank account and routing information) from customers to ensure that all parties have correct information.Responsible for satisfying the underwriters conditions.Responsible for scheduling closings with all parties.

Orlando, Florida, United States

Coordinated closing activities from contract to close for 5 Realtors, typically 10 - 20 transactions per week.Communicated with clients, agents and third party service providers for execution of all closing documents needed.Negotiated repairs, price changes, leases, and other material changes to the contract.Monitored closing process, resolving issues between parties, seeking a win-win solution.Communicated frequently with clients, other agents, inspectors, appraisers, mortgage lenders, title companies, and other service providers throughout the process to accomplish goals, follow-up and meet deadlines.Prepared weekly/monthly reports, coordinated gifts for clients, planned team events, and worked on special projects.Consistently received positive feedback from clients, agents and vendors regarding communication skills, customer service skills and knowledge.Created new forms and updated letters to help communicate and facilitate information for closings.

Real Estate Sales Associate, Real Estate

International Business Administration, International Business

Worked for Conaven-Seaboard Marine for 3 years as Inside Sales, specialized in imports from China, South America, Central America.

High School Diploma