Ivy Stauss Email & Phone Number

Provo, Utah Area

I have been open to freelance work since June of 2012. I have created simple graphics and logos for blogs and have experience with Adobe Photoshop & Illustrator.Experience designing the following for small businesses or large companies, tailored specifically to their needs and branding standards:- Digital mailers for email- Mailers for print- Advertisements, such as promotional, sale, or coupon- Business cards- Brochures- PDFs & flyers- Social media graphics

Provo, Utah Area

- Coordinate photo sessions with clients - Conduct on-location photo sessions, which include family, senior, studio, and product photography- Experience with professional photo editing software- Familiar with Adobe Premiere Pro - Minimal website building experience with WordPress- Manage an Etsy shop on which I sell physical prints of my photography- Create graphics, advertisements, and promotions for my shop- Market on social media platforms such as Instagram and Facebook - Communicate with customers & clients with polite customer service- Establish and complete orders in a timely and orderly fashion- Form a professional and friendly relationship built from rapport and respect- Photograph products for small businesses and large companies- Edit product photos (background removal, enhancement, retouching, etc.) based on client standards

- Answer and return customer phone calls in a timely and professional manner - Address and handle customer concerns and complaints - Help customers with product and app troubleshooting - Stock shelves and refill inventory - Ship product and handle returns/exchanges - Respond to customer inquiries, tickets, and emails - Attend events where I would man the booth, answer customer questions and inquiries, check customers out when purchasing product at events, give out fliers, etc. - Check customers out when purchasing product in-store - Design graphics for advertisement, social media, mobile application, and print use - Take product photos for advertisement, social media, and mobile application use

- Creatively write and craft clever and authentic captions for social media posts for Facebook, Instagram, and Twitter - Create scheduled posts - Respond to comments, messages, and replies - Create contemporary, on-brand graphics and infographics for social media and customer use - Take product photos and edit them so that they are suitable for online use

Provo, Utah Area

- Take calls from residents, leads, & vendors at various apartment communities- Assist residents with basic needs in a calm, respectful, and professional manner- Submit maintenance requests for residents with maintenance needs, (such as a broken objects, plumbing leaks, or even safety/911 emergencies such as a fire)- Remain calm and professional during stressful and high pressure situations to try to ease the resident, and help them to feel heard and taken care of- Assist lead calls by: - Benefit selling a property's strengths - Finding their next apartment home - Checking apartment availability - Appointment setting - Gathering contact information - Building rapport and positive relationships with callers - Provide basic information about the property- Relay messages from a vendor or a solicitor back to the property staff- Attend meetings with managers & coworkers- Work on career driven goals- Maintain a grade-based score and exceed expectations

Orem, Utah

- Packaged photo products with protection and quality- Shipping & fulfillment- Restocking of supplies & products- Helped customers retrieve their items for pickup- Helped customers at the customer service kiosk

Orem, Utah

- Assist in designing graphics, such as - E-Mailers - Promotions - Advertisements - Catalogs - Product labels & design- Photograph & edit products in a studio setting, remove products from photos to be used as assets in the design listed above- Design media & photograph products according to company & brand standards- Draft designs for the marketing team to approve a design or make changes as needed- Attend team & manager meetings to improve marketing and design

Orem, Utah

- Basic inventory tasks such as stocking shelves, pulling old inventory, submitting new inventory into the system, preparing inventory for shipment- Listed books to be sold on Amazon, Etsy, and other selling platforms through a third-party website - Attended events in which our company visited schools and donated good condition, secondhand books to children who could not afford them- Attended company-improving meetings that involved team character building

Provo, Utah Area

- Worked with children and adults daily - Helped maintain computer cart cleanliness and software updates - Helped second-language learning children learn basic English skills- Attended meetings with teachers and school members to improve the learning experience and English fluency of children- Proctored tests and assignments

High School Diploma & Career Technical Education Certificate

Career And Technical Education Certificate