- Lead enterprise project management, product management, agile practices, incident management, quality assurance management for an AI/ML powered automation, optimization and prediction platform - Develop and execute data-driven and results-driven product roadmap, manage quarterly OKRs and align all development teams to triple customer base and achieve revenue increase- Maintain delivery velocity throughout the downsizing process by standardizing multiple operational management processes, including implementing efficient tools (smartsheet, JIRA, confluence, JSM, XRAY QA testing tool, Roadmunk, etc.), and continuous improving and simplifying workflows - Liaison between internal teams (Sales, finance, development) and external customers (c-suites, product and development) to ensure sales presentation, project budgeting, project delivery and product performance are aligned to drive best business results (over 10% subscription business growth)

- Successfully led a yearlong technology migration project, including defining project scope, developing project timeline and WBS, identifying external dependencies, performing monthly project status report to key stakeholders and leading a scrum team to deliver the project on time- Maintained product backlogs in JIRA with Product Owners, facilitated scrum events (Daily Standup, Product Backlog Grooming/Refinement, Sprint Planning, Sprint Review, Sprint Retrospective) and built a high efficient self motivated scrum team- Introduced story point to the scrum team and achieved a consistent sprint velocity with less than 10% carry over story points- Championed Confluence to document all internal team decisions/meeting minutes and utilized SharePoint as an Enterprise documentation software to record all formal communications with external teams

- Successfully implemented Host Mainframe project (Acquisition of Chase Sears Mastercard) in ten months and ABM Re-write project in monthly releases following Agile methodology (Scrum and Kanban) - Participated in the Agile transformation of Mainframe development department and resolved conflicts between team members ensuring intra-team cohesiveness - Maintained JIRA and facilitated scrum events (Daily Standup, Product Backlog Grooming/Refinement, Sprint Planning, Sprint Review, Sprint Retrospective) - Liaison between four scrum teams and external teams (other development teams, third party vendors, QAT, business teams, etc.) to complete sprint deliverables - Managed budget of over $5 million, including forecasting, invoices, SOW and resource allocation

- Managed all aspects of the IBM Connex Server upgrade from V3.4B to V3.5A, including project initiation (Statement of Work, Budgeting), planning (scheduling and work breakdown structure on MS project), development, testing and finally implementation- Collaborated with release management, batch scheduling, change control, application support team, among others, for different types of implementation (Scheduled, Standalone, Expedited, Emergency)- Used HPQC/CMS system to keep track of QAT and production defects and ensured timely resolution- Hosted weekly project status update meetings, analyzed potential risks and problems, then raised them to senior management- Led the Roadmap Planning and Reverse Engineering projects for core banking legacy applications to provide compatibility with modern technologies

- Assisted senior management in the distribution and allocation of external funding for contractors on over 50 projects, exceeding a total of $5M- Consolidated Project Funding Information such as project estimates, forecasts, accruals etc into a comprehensive Excel Worksheet using macros and pivot tables - Adopted as a Standard in Project Funding Information by other development teams to capture their funding status- Generated monthly resource demand and capacity reports to senior management to determine future resource planning strategies- Led project of $1.8M by chairing and producing weekly status reports and acted as a liaison between business stakeholders and development teams, among other tasks in order to complete project deliverables in time and on budget

• Contribute to the success of the online Webcode performance, which generates approximately 100k+ in revenue and 20k+ online traffic per month• Increase the weekly flyer execution rate by more than 100% for all channels through collaborating with merchant, marketing and E-Commerce teams to address any potential online visibility, pricing and inventory issues• Prepare weekly Flyer Discrepancy Report for over 3,000 merchandises, diagnose any errors and suggest corresponding execution plans to maximize the effectiveness of Webcodes• Assist in the preparation of Webcode usage, flyer sales and other E-Commerce reports through data manipulation in Netezza (SQL programming)• Perform profitability and risks analysis on the execution of special promotional events online such as Buy More Save More and Gift With Purchase. Present actionable recommendations to key stakeholders• Research webcode and digital flyer performance of competitors and propose action plans to fully utilize online flyer presentation

- Responsible for six projects including pre-release handheld products, tablets, software and enterprise applications- Collaborated with different project management teams to prepare weekly status reports and maintain technical support web pages- Resolved an average of twenty reported issues and created five development tasks per day after communicating effectively with different levels of customers via email and phone- Participated in weekly team meetings and took initiative to suggest and implement useful suggestions to improve work flow and enhance work efficiency- Took part in RIM’s Competitive Intelligence Project and provided feature improvements for BlackBerry 7 after accomplishing competitor and industry analysis