• Cross-referencing aircraft landing data with en route charges• Accounts Payable and Receivable using MYOB• Reconciliation

• Radio communication with pilots during flight• Implementation and testing of specific in-house computer reservations system• Performing weight and balance checks for passengers and freight• Check-in of passengers and supervision of baggage allowance• Aircraft movement coordination• Scheduling charter flights• Liaison with government bodies, including CASA, Department of Fisheries, and Federal Police• Implementing conversion of accounting system from Quickbooks to MYOB• Negotiating rates/commissions with tour operators and accommodation providers on King Island• On-call 24 hours for fishing charter operations when director was unavailable

• Interviewing Candidates and preparing them for Client/Candidate meetings• Learning technical aspects of advertised roles and able to interpret licences, ratings, endorsements and qualifications particular to each role• Creating and maintaining on-boarding and vetting guidelines for our domestic and international branches• Identifying and resolving compliance issues, ensuring company processes align with individual client computer systems and on-boarding procedures• ASIC applications • Publishing job advertisements and editing

• Resolving issues presented by High Value guests in the Lounge and Club• Advising and supporting management team on Company policies/System capabilities in times of disruptions or negative guest experiences• Responsible for instructing team on operational procedures during weather events or flight cancellations• Sole Liaison with AFL Property managers and Leading hands• Training Lounge, International and Service Desk agents• Reconciling cash takings for entire Ground Services Melbourne for AM or PM Shifts

• Preparation of complex first-class and business-class travel itineraries exclusively for specialty corporate clientele