Waqar Khan Email & Phone Number

Sharjah, Sharjah, AE

Sharjah, Sharjah Emirate, United Arab Emirates

• Lead the team in submitting detailed daily MIS reports, providing crucial insights for decision-making and ensuring DRR targets are met.
• Oversee the validation of PTP cases, ensuring accuracy and integrity in debtors’ commitment agreements.
• Use modern IT tools such as MOL UAE, Rocketreach, and Data Check for tracking global debtors and driving debt recovery strategies.
• Maintain strong coordination between the bank and customers, fostering open communication channels and ensuring clarity in expectations and responsibilities.
• Provide training and development for junior collectors, improving team effectiveness in recovery efforts.

Sharjah, Sharjah Emirate, United Arab Emirates

• Continued to ensure timely MIS report submission, providing valuable insights for management decisions.
• Led a team in validating PTP cases and managing complex debt recovery scenarios.
• Conducted training for the team to improve skills in handling difficult recovery cases.
• Enhanced the use of advanced IT tools like MOL UAE and Data Check for global debtor tracking and data-driven recovery initiatives.
• Coordinated with stakeholders, ensuring that communication between the bank and debtors was efficient and clear.

Sharjah, Sharjah Emirate, United Arab Emirates

• Ensured the timely submission of daily Management Information System (MIS) reports on Generations/stock to meet Debt Recovery Ratio (DRR) targets.
• Validated Promise to Pay (PTP) cases, ensuring accuracy and integrity in debtor agreements.
• Engaged with customers exclusively reachable via email, using persuasive communication to encourage timely payments.
• Utilized IT-based technologies like MOL UAE, Rocketreach, and Data Check to track global debtors and enhance debt recovery strategies.
• Coordinated effectively between the bank and customers, maintaining clear communication channels and setting clear expectations.

Dubai, United Arab Emirates

As a seasoned Social Media Manager at Wake Up Shots, I specialize in crafting dynamic and engaging digital strategies that drive brand awareness and foster meaningful connections with our audience. My role involves managing and optimizing social media platforms to deliver compelling content that resonates with our community, while also analyzing.

Lahore, Punjab, Pakistan

• Acted as the HR focal point, coordinating recruitment, onboarding, and training across multiple branches.
• Supported performance appraisals and facilitated HR initiatives to enhance employee engagement.
• Developed and implemented sales strategies to drive product growth and deposit generation.
• Coached branch staff and managed key client relationships, ensuring alignment with organizational objectives.
• Reported to the Area Manager and collaborated with senior management on key performance goals.

Lahore, Punjab, Pakistan

• Oversaw the cross-sell product portfolio for all branches within the city area office.
• Managed sales targets for products like Car Ijarah, Mutual Funds, and Islamic Insurance across multiple branches.
• Reported directly to the Area Manager, ensuring alignment with branch and area goals.

Lahore, Punjab, Pakistan

• Managed a team of two PBOs, overseeing their performance and supporting sales of cross-sell products.
• Continued to drive branch sales of Car Ijarah, Kafalah, Mutual Funds, and Home Financing.
• Focused on developing strategies to grow deposit accounts and expand the customer base.

Lahore, Punjab, Pakistan

• Selling cross-sell products such as Car Ijarah, Kafalah (Islamic Insurance), AMIM (Mutual Funds), and Home Financing.
• Assisted in onboarding new-to-bank (NTB) customers and managed deposit generation.
• Worked closely with branch staff to achieve sales targets and customer satisfaction.

Lahore, Punjab, Pakistan

Accurately handle and verify cash transactions, perform currency exchanges, provide exceptional customer service, adhere to KYC/AML guidelines, maintain transaction records, reconcile cash drawers, follow security protocols, and collaborate with colleagues to ensure smooth operations.

Lahore, Punjab, Pakistan

Supervised daily hotel floor operations, led and trained staff, ensured guest satisfaction, coordinated with departments, maintained cleanliness and inventory, resolved guest issues, implemented procedures, conducted evaluations, and collaborated with management to enhance efficiency and service quality.

Karāchi, Sindh, Pakistan

• Provided excellent customer support through inbound and outbound calls, addressing inquiries and resolving issues.
• Handled a high volume of calls while maintaining high-quality service and adhering to company guidelines.
• Assisted customers with product and service information, ensuring customer satisfaction and retention.
• Collaborated with team members to meet daily performance targets and improve customer service processes.

Master Of Science - Ms, Business Administration And Management, General, A

Bachelor'S Degree, Business/Commerce, General, A

Associate'S Degree, Electrical And Electronics Engineering, A

Computer Aided Design Parametric Modeling, Mechanical Drafting And Mechanical Drafting Cad/Cadd, A

Matriculation, Biology/Biological Sciences, General, A

Hifz Ul Quran, Quran