Iwona Szawarejko Email & Phone Number

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.• Boost company awareness, sales, and client retention programs by working closely with other departments on business strategies.• Manage the store’s employees according to the Aldi Management System principles, encouraging excellent performance and ensuring high levels of staff retention.… Show more • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.• Boost company awareness, sales, and client retention programs by working closely with other departments on business strategies.• Manage the store’s employees according to the Aldi Management System principles, encouraging excellent performance and ensuring high levels of staff retention. • Leverage business management expertise and develop counterstrategies to overcome market challenges, sustaining the business despite stiff competition and economic turmoil caused by the COVID-19 pandemic. • Drove adherence to standards by developing, implementing and enforcing quality control measures while concurrently augmenting business performance, boosting productivity and growing revenue generation. Show less

• Offered exceptional service standards through supportive and inspirational leadership; coached and trained team members to ensure continuous improvement in both customer experience and employee satisfaction.• Established profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.• Demonstrated success as an individual contributor, proactive in client’s communication processes to… Show more • Offered exceptional service standards through supportive and inspirational leadership; coached and trained team members to ensure continuous improvement in both customer experience and employee satisfaction.• Established profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.• Demonstrated success as an individual contributor, proactive in client’s communication processes to overcome objections and maximize service activity effectively.• Collaborated with the executive team in identifying and addressing workforce needs in support of accomplishing key business objectives; part of the responsibilities included ensuring proper recruiting support to strategically align workforce staffing plan. Show less

• Applied a dynamic approach, defined and embedded a culture of innovation in all operations to promote a meaningful brand representation, achieving cost reductions by advancing effective inventory control strategies without compromising the quality of the services.• Oversaw day-to-day project operational functions and provide guidance/ direction to team members, including preparing scope statements, financial/ quality/ communication/ risk plans and responses • Spearheaded various… Show more • Applied a dynamic approach, defined and embedded a culture of innovation in all operations to promote a meaningful brand representation, achieving cost reductions by advancing effective inventory control strategies without compromising the quality of the services.• Oversaw day-to-day project operational functions and provide guidance/ direction to team members, including preparing scope statements, financial/ quality/ communication/ risk plans and responses • Spearheaded various business projects and events from initial concept and negotiations to planning and execution, working long hours to ensure timely completion and adherence to customer and project expectations.• Enhanced commercial and business awareness abilities, staying up to date with economic trends and market conditions that affected price structures and productivity, focusing on improving processes, various enquiries, upgrades, and lower customer complaints Show less

• Utilized extensive knowledge in the industry to uncover customer's needs, deliver top-quality service, and respond to all client enquiries, requests, and concerns in a timely and professional manner.• Fostered a collaborative environment while working with other departments to drive and maintain a high level of strategic customer cooperation and client engagement.• Championed the complete spectrum of product knowledge in the shop.• Established and categorized prices of goods by… Show more • Utilized extensive knowledge in the industry to uncover customer's needs, deliver top-quality service, and respond to all client enquiries, requests, and concerns in a timely and professional manner.• Fostered a collaborative environment while working with other departments to drive and maintain a high level of strategic customer cooperation and client engagement.• Championed the complete spectrum of product knowledge in the shop.• Established and categorized prices of goods by means of calculators, cash registers, or optical price scanners. Show less

Bachelor'S Degree, Retail Management

Hotel Trade Technician Training