Ixchel M. Email & Phone Number

Charlotte, NC, US

Charlotte, NC, US

• Played a key role in the development of a platform that enables Lending Tree’s partners to make informed lead buying decisions and connect with a network of 30 million borrowers.
• Designed and implemented automation testing strategies across API, UI, and DB layers to increase efficiency and accelerate the delivery of high-quality products.
• Contributed to technical discussions and decisions related to product development, advocating for best practices in testing and quality assurance.
• Served as a mentor to junior team members, providing guidance and support to enable them to grow in their roles.

Hanover, MD, US

• Played a key role in developing intelligent virtual support agents for Microsoft, enabling 250+ million users worldwide to easily access support.
• Collaborated with engineering teams to create and execute comprehensive test plans and scripts, ensuring maximum test coverage and rapid release velocity while maintaining the health and stability of the chatbots.
• Established quality assurance processes, working closely with other team members to define the scope of testing, testing strategies, methodologies, and test cases for system integration testing, regression testing, and.
• Worked closely with technology teams to deliver high-quality products and meet project milestones, while streamlining the SDLC cycle and reducing costs.

Hanover, MD, US

• Spearheaded test planning and execution activities for Consumer, Wealth, and Brokerage mobile applications at Bank of America / Merrill Lynch, serving 27+ million active users on iOS and Android platforms.
• Devised and executed comprehensive test cases and tracked critical defects, delivering valuable insights into the overall health of the applications to stakeholders.
• Streamlined testing activities for more than 20 releases, successfully ensuring timely completion of testing by managing and leading the tester's work, aligning with the organization's strategic objectives.

Dublin 2, IE

• Successfully delivered testing projects using both waterfall and agile/SAFe methodologies, ensuring high-quality software releases and meeting project timelines.
• Developed and executed various types of manual and automated tests, including system testing, smoke testing, functional testing, backend testing, regression testing, and front-end testing, resulting in increased.
• Effectively managed communication related to quality assurance, identified, and mitigated risks, performed defect analysis and management, and escalated issues in a timely manner.
• Championed innovation initiatives to streamline testing reporting tasks and reduce costs, and successfully led a pilot program in Behavior Driven Development while mentoring new team members.

Bangalore, Karnataka, IN

• Conducted thorough analysis of customer requirements and documentation for the IVR system, designed for automatic payments in the MetroPCS mobile network. Verified system functionality and ensured compliance with.
• Updated execution status in ALM and reported critical bugs discovered during testing. Maintained detailed records of testing progress and results.
• Provided support for cellular network testing to verify network capabilities outside the US, contributing to the identification and resolution of issues.
• Performed comprehensive Black Box, Integration, and Regression testing using both Waterfall and Agile Methodologies. Utilized testing expertise and attention to detail to ensure optimal performance of software.

Master Of It Management, Information Technology

Bachelor Of Informatics Engineering - Be, Information Technology