Iyad Abusafia Email and Phone Number

# Provide Consultancy for the government in the strategic issues concerning Human resources planning for the civil service sector.# Provide Consultancy for the government in the field of employee compensation and remuneration programs.# Preparing Standard Operating Procedures concerning the Civil service sector.# Coordinate staff recruitment and selection processes to ensure timely, organized, and comprehensive hiring procedures. (including exam preparation and preliminary and final… Show more # Provide Consultancy for the government in the strategic issues concerning Human resources planning for the civil service sector.# Provide Consultancy for the government in the field of employee compensation and remuneration programs.# Preparing Standard Operating Procedures concerning the Civil service sector.# Coordinate staff recruitment and selection processes to ensure timely, organized, and comprehensive hiring procedures. (including exam preparation and preliminary and final interviews).# Lead change efforts and proactive process improvements of HR processes.# Provide information, assistance, and support to Governmental HR departments to develop the skills and capabilities of their staff.# Develop and update HR manuals and Oversee policies and procedures implementation to ensure proper implementation# Establishing and managing a data center for the Civil service HR information.# Establishing and managing statistical systems for the civil service# Approve the new organizational structures and the amendments of the Governmental organizations. Show less

 Lead the creation of plans for Conducting a market research to understand customers purchasing decisions and competing product offerings. Assist in Preparing plans for analyzing customer segments and advises a complete marketing plan to target Gaza strip market. Assist in Creating an Account responsibility for generating and developing new business clients. Assist in Negotiating and closing business deals and contracts, in co-operation with the General Manager. Developing… Show more  Lead the creation of plans for Conducting a market research to understand customers purchasing decisions and competing product offerings. Assist in Preparing plans for analyzing customer segments and advises a complete marketing plan to target Gaza strip market. Assist in Creating an Account responsibility for generating and developing new business clients. Assist in Negotiating and closing business deals and contracts, in co-operation with the General Manager. Developing long-term strategy, goals, sales forecasting, and revenue models. Preparing plans for assessing competition and keep monitoring the local and regional markets. Managing the social media marketing efforts like Facebook and twitter. Assists in developing the company’s website marketing materials. Assists in preparing advertising materials for marketing campaigns and printed media kits. Assist in Supporting the Media and ICT Manager in developing and implementing ICT related work plans, including partnership plans. Lead the design and implementation of new value added services. Provide technical support, coaching and mentoring to company supervisors. Manage and review quality of service to ensure superior service. Identify and report potential business opportunities for orange in the local and international markets. Identify and report threats to oranges internal business case. Assists in building the management systems to run the company activities effectively. Evaluate Hardware options and select the best hardware to run the core network. Show less

 Develop Performance Appraisal strategies and systems. Conduct Performance Appraisals for the civil service sector. Analyze the results of performance appraisal and report the main finding and recommendations. Develop a capacity building work plan for the civil service sector. Develop Compensation plans for the civil service sector. Insure the implementation of the H.R policies for the civil service employee's performance appraisal.

 Ensure effective cycle of portfolio management including; planning, organizing and monitoring. Ensuring effectiveness. Provide leadership to program staff and coaching to sub-ordinate. Lead the team in developing annual plans including implementation, procurement, communication and resource allocation.  Ensuring quality performance and staff wellbeing.  Conduct regular performance review, train and coach staff as needed. Design new programs and strategies for the… Show more  Ensure effective cycle of portfolio management including; planning, organizing and monitoring. Ensuring effectiveness. Provide leadership to program staff and coaching to sub-ordinate. Lead the team in developing annual plans including implementation, procurement, communication and resource allocation.  Ensuring quality performance and staff wellbeing.  Conduct regular performance review, train and coach staff as needed. Design new programs and strategies for the organization, ensuring high levels of participation of stakeholders Working closely with program development team and feed in fund raising effort, material production, visibility and communication plans, advocacy and documentation of best practices and dissemination. Manage risks, and ensure implementation of corrective actions is taken. Comply with all relevant Donors policies and procedures. Dialogue with partner organizations on program objectives, pertinent strategies. Accurate reporting including financial management and assist in relation to applicable standards and log frame development. Participate in (donor) field missions, working groups and coordination meetings. Apply project cycle management and examine narrative and financial reports. Elaborate and draft project documents and agreements Participate in evaluations, drafting of TORs and selection of consultants, vendors, and hiring new employees.  Develop and implement long-term goals and objectives to achieve the successful outcome of the programs Proactively provide capacity building, mentoring and coaching for the staff. Reviewing team reports, giving feedback and support to team to achieve adequate quality Proactively manage changes in programs scope, identify potential crises, and devise contingency plans  Develop communications tools such as website input, project presentations etc…related to the programs Enhance media coverage and public relations of the program. Show less

 Managing collection function in full coordination with Finance department, Commercial department and other related departments in the company. Maintains an up to date subscriber’s data updated in terms of industry classification and other key data items related to collections in the billing system. Managing the allocated / available resources efficiently in supporting the daily operations of field collections. Following the collection employees in matters related to their… Show more  Managing collection function in full coordination with Finance department, Commercial department and other related departments in the company. Maintains an up to date subscriber’s data updated in terms of industry classification and other key data items related to collections in the billing system. Managing the allocated / available resources efficiently in supporting the daily operations of field collections. Following the collection employees in matters related to their portfolios: data analysis, reporting incidents, and collection targets progress according to the agreed KPIs. Responsible on balancing portfolios and evaluates the needed resources to adequately manage the field collections efficiently. Updating debits information in coordination with the IT department and issuing financial reports regarding the progress in the collection efforts. Coordination with the company attorney to take the necessary legal action for the unpaid debts. Show less

 Contribute in developing the commercial department's strategies, business plans and budgets in accordance with Paltel’s overall strategies and directions. Develops the Commercial department's policies and procedures to control all activities within the department. Monitors the market price development. Create plans for Conducting a market research to understand customers purchasing decisions and competing product offerings. Preparing plans for analyzing customer segments… Show more  Contribute in developing the commercial department's strategies, business plans and budgets in accordance with Paltel’s overall strategies and directions. Develops the Commercial department's policies and procedures to control all activities within the department. Monitors the market price development. Create plans for Conducting a market research to understand customers purchasing decisions and competing product offerings. Preparing plans for analyzing customer segments and devises a complete marketing plan to target Gaza strip market. Create an Account responsibility for generating and developing new business clients. Negotiating and closing business deals and contracts, in co-operation with the Sales Manager. Reports frequently to H.Q officials. Information exchange with relevant departments in the company. Evaluates subordinates performance in a fair, transparent and objective manner on a periodic basis. Ensures effective functional performance through attraction, development, training, deployment and motivation of competent staff within the department. Developing long-term strategy, goals, sales forecasting, and revenue models. Preparing plans for assessing competition and keep monitoring the local and regional markets. Coordinate with the local community and insure a full cooperation with local and governmental organizations in the area. Represent the company in the local community activities. Show less

 Assists in developing the company’s website and marketing materials. Assists in prepare advertising materials for marketing campaigns and print communications material media kits. Conduct a market research to understand customers purchasing decisions and competing product offerings. Analyzes customer segments and prepare a complete marketing plan to target the local market. Account responsibility for generating and developing new business clients. Negotiating and… Show more  Assists in developing the company’s website and marketing materials. Assists in prepare advertising materials for marketing campaigns and print communications material media kits. Conduct a market research to understand customers purchasing decisions and competing product offerings. Analyzes customer segments and prepare a complete marketing plan to target the local market. Account responsibility for generating and developing new business clients. Negotiating and closing business deals and contracts, in co-operation with the sales manager. Developing long-term strategy, goals, sales forecasting, and revenue models. Assessing competition and keep monitoring the local market. Assists in developing the company’s website marketing materials and prepare advertising materials for marketing campaigns and print communications material media kits. Assists in building the management systems to run the company activities effectively. Coordinate with the local community and insure a full cooperation with local and governmental organizations in the area. Represent the company in the local community activities. Show less

 Performs installation, configuration, administration, maintenance and support of Paltel switches. Performs preventive maintenance for Paltel equipments. Collaborates with equipment vendors during acquisition negotiations and installations. Evaluates and recommends associated hardware and software solutions based on the business requirements and user needs. Provides technical support and maintenance for existing and new telecommunications services. Coordinates… Show more  Performs installation, configuration, administration, maintenance and support of Paltel switches. Performs preventive maintenance for Paltel equipments. Collaborates with equipment vendors during acquisition negotiations and installations. Evaluates and recommends associated hardware and software solutions based on the business requirements and user needs. Provides technical support and maintenance for existing and new telecommunications services. Coordinates, reviews, and performs repair services in emergency situations. Daily monitoring and maintaining telephony enterprise and assuring maximum system uptime, component patching, and alarm resolution. Resolve telephony service interruptions with minimal supervision. This includes working with vendors and communicating status updates to telecom management. Proactively analyze, troubleshoot and resolve telecommunications system alarms and circuit issues in a timely manner Perform routine system administration and maintenance for local and remote locations with minimal impact to the end-user community. Show less