•Resolve escalated customer issues in timely manner, which boosted retention rates by 99% and review scans generated by Tenable io (Nessus)• Maintain Commitments and Obligations Records) ,performed manual cashier operation, prepare accounts payable vouchers.• Use aspects such as discover, assess, analyze, fix and measure to go through the exposure life cycle or vulnerability management process. • Work with engineers to remediate findings from scan reports.• Participated in internal SOC 2 audit activities and attended audit review meetings with auditors to check on status of the audit.• Working knowledge of duties with basic analytical thinking skill• Established schedules and deadlines for assessment activities• Worked with Team Lead/Project Manager for planning, estimation, documentation and status reporting• Monitored and investigate application performance issues• Enforced compliance with complex state and federal laws, rules and regulations for industry.• Maintained up-to-date knowledge of applicable laws and regulations.• Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.• Developed risk assessment models to identify potential compliance risks.• Prepared documentation and records for upcoming audits and inspections.• Developed and implemented corrective action plans for non-compliance issues.• Assisted investigation and risk management teams with fraud investigations and risk identification

•Worked with external vendors to perform penetration tests, as well asphysical security review and social engineering for our global client• Contributed to event marketing, sales and brand promotion.• Attended monthly sales meetings and quarterly sales trainings.• Worked with sales team to collaboratively reach targets, consistentlymeeting or exceeding personal quotas.• Generated advertising brochure for vendor use.• Communicated Technical vulnerabilities and remediation steps todevelopers and management• Worked on improvements for security services, including continuousenhancement of existing methodology materials and supporting assets• Responsible for monitoring security findings in guard duty, opening tasks in service now for other teams to remediate and tracking these tasks to completion•Performed application penetration tests across public and private network•Performed assessments of security awareness training using social engineering• Developed and leverage customer exploits.• Reviewed and validated privilege of users and groups at Active Directory Databases and application on periodic basic.• Participated in discussions for onboarding of new tools for Cloud automation activities and facilitated meetings between stakeholders and technical teams.• Conducted quarterly user access reviews (UAR) for IAM, Leverage AWS cloud services such as EC2, auto-scaling and VPC to build secure, highly scalable, and flexible systems that handled expected and unexpected load bursts.• Setup and configure VPC Private Link (Endpoints), Direct Connect, Transit VPC, VPC Peering, Reverseproxy caching, CDN, IPsec and VPN for secure data transfer, and secured connection to other AWSservices and other AWS accounts.• Reviewed and validated User Access Compliance on quarterly basis.• Reviewed requirements for privileged access on everyday basis and provided recommendations.