Iyana Taylor, Mhrm Email & Phone Number

Houston, Texas Area

As a certified Admissions Advisor I conduct dynamic presentations to explain academic and career opportunities, motivate students to further their education, and identify potential candidates for enrollment. Assess prospective students to ensure they have the potential, traits, characterisitcs and financial wherewithal to be enrolled through graduation. This process includes all phases of the Admissions process: marketing the program with students to qualifying them for enrollment, conduct personal face-to-face as well as phone interviews to qualify candidates, advise students in program selection, test counseling, registration, etc. Resolve most enrollment questions and problems and refer only the most complex issues to higher levels. Monitor individual education plans to ensure accountability and execution. Work with prospective and currently enrolled students. Collaborate with faculty, administrators, and campus departments to identify, define, and meet student education planning needs.

Greater Chicago Area

Assess prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation. Qualify prospective students for enrollment by way of phone interview. Advise students in program selection and registration. Monitor individual education plans to ensure accountability and execution. Work with prospective and currently enrolled students to generate inquires/PD’s/ referrals. Work in partnership with student finance and registrar services to classify, outline, and meet student education development requirements.

Greater Chicago Area

Worked hand in hand with training specialist from Kodak, the Jewel Osco Training department and the Merchandising/ Operations areas to establish a training program for the photo department in the greater Chicago retail stores. Built trained & created knowledgeable photo teams in the market place. This process cosisted developing new training modules relevant to upgraded store equipment. Built international internet campaigns to advertse products that could now be purchased onlne-taking the photo department to new heights. Developed “up-selling” training modules and conducted follow-up support/ “up-selling” coaching to employees. Upon completion, ran an entire shop within the retail store. Managed a team to execute daily retail tasks.

Greater Chicago Area

Planned fundrasing events to raise money to fund a program that assist children in following their dreams of creating films. Promoted independent film directors movie releases by way of socal media and marketing tactics.

Dekalb, Illinois

Assist with training new employees. Verify student residency and issue visitors pass. Monitor hall activity and report problematic situations to proper security officials. Complete paperwork for key requests. Sort mail for 1000+ residents. Answer phones and assist students/ visitors with questions and concerns. Manage daily activities and events throughout the residency.

Dekalb, Illinois

Spearheaded instruction techniques for writing development. Operated as a liaison for teachers and students. Facilitated professional development forums for students. Assisted in mentoring incentives for freshman and sophomore students. Motivated students to achieve academic success by way of on and off campus activities, conversations and debates.

Greater Chicago Area

Built skills in every area of business from managing Profit and Loss statements to working with customers. Networked, managed time and made the Enterprise branch even more successful. Managed fleet of rental vehicles. Marketed to dealerships, insurance companies, body shops and privately owned businesses. Set up corporate accounts. Helped customers in many different ways while having fun. Communicated with and influenced all types of customers, vendors and co-workers. Utilized proper sales techniques and problem solving. Serviced customers in obtaining rental vehicles/purchasing vehicles and sold insurance. Sold vehicles to contribute to the profitability of my branch and overall organization. Participated in the in-your-face, action-packed, and fast-paced environments daily all while completing assignments on time. Frontrunner in contests and competitions with other interns. Gained entrepreneurial skills and experience.

Greater Chicago Area

Provided exceptional service to customers. Scheduled appointments with potential customers by way of direct contact, cold called and door to door tactics. Increased customer purchase of CUTCO® Cutlery consideration through in home or online dynamic presentations with the customer. Demonstrated the many functions and durability of the cutlery and the lifetime benefits. Filled out and submitted order forms to the local office. Reviewed sales performance with a local office manager. Managed inventory control. Increased the sale of knives and flatware by 30 percent through the use of persuasive sales techniques. Attended/ ran weekly team production meetings.

Dekalb, Illinois

Raised donation funds for Northern Illinois University of a specified amount by cold calling NIU Alumni. Updated alumni records all while answering questions regarding anything dealing with NIU. Recorded amount gained by NIU from NIU Alumni, how it was to be obtained and what part of NIU it would benefit.

Greater Chicago Area

Planned and coordinated programs, field trips and activities for 4-13 year old children through an outdoor summer camp

Master Of Human Resouces Management, Marketing

Activities and Societies: Toastmasters International Club Number 1514901 Zeta Phi Beta Incorporated (Omicron Gamma Zeta) HAULYP Young.

Bachelor Of Science (Bs), Organizational Corporate Communications

Activities and Societies: E.B.O.N.Y Women (elite, bold, opulent, noble young women)

Education record