Key Responsibilities as a Cluster Manager of handling 8 business units areNumber Game -Daily Numbers: Track and analyze key performance metrics to understand daily business performance.-Team Meetings: keep the team motivated and informed on their targets.-Lead Management :Efficiently handle and convert leads from various sources.Walk-ins as Game Changers : Ensure that the store or physical location is welcoming, well-organized, and staffed which increases the walk-ins. Marketing Campaigns (Digital Marketing, etc.): Build effective marketing campaigns to reach, attract targeted leads, and increase brand awarenessTie-ups with Major Customers/Clients: Foster strong relationships through regular communication, delivering on promises, and providing exceptional serviceStore Management-Monthly Audits: Ensure that store operations are compliant with policies and standards, and identify areas for improvement.-Rental Management: Oversee the lease agreements and ensure timely payment of rent.-Asset Management: Maintain and manage store assets.Store Maintenance and Hygiene: Ensure that the store is clean, well-maintained, and compliant with health and safety standards.Local Authority Issues: Address and resolve any issues with local authorities, such as non-compliance notices or regulatory concerns.Team Management- Clear Communication: Establish and maintain clear, consistent communication through regular meetings.-Defined Objectives and Expectations: Clearly outline the project's goals, deadlines, and performance expectations.-Performance Monitoring and Management: Regularly monitor the outsourced team's performance to ensure that they are meeting deadlines and adhering to quality standards. -Relationship Building and Trust: Foster a positive working relationship with the outsourced team. -Career Growth - Build a career path for them to grow in their company or move into the parent company as a direct employee.

1. Sales Growth: Under my leadership, the department experienced remarkable sales growth year after year. My strategic approach to product placement, seasonal promotions, and leveraging customer preferences significantly contributed to achieving and surpassing sales targets.2. Team Development: I understood the importance of a motivated and skilled team. I regularly conducted training sessions to keep his staff updated on the latest sports equipment and gear, as well as customer service techniques. I also encouraged a culture of teamwork, leading to a cohesive and enthusiastic staff.3. Customer Engagement: Recognizing the significance of customer satisfaction, I implemented various customer engagement initiatives. I actively sought feedback and suggestions from customers, which not only improved their shopping experience but also provided valuable insights to the management.4. Inventory Management: My keen eye for inventory management helped maintain optimal stock levels, reducing instances of overstock or stockouts. His efficient inventory control ensured the availability of popular products while minimizing unnecessary expenses.5. Adaptability and Market Trends: As a sports enthusiast, I remained updated on the latest sports trends, technological advancements, and customer preferences. I constantly adjusted the store's product offerings to cater to evolving market demands, gaining a competitive edge.

Building a market position by locating, developing, defining, negotiating, and closing business relationships with customers. Promotion of Company's Products (Class 4 to Class 12) - Tablet and Classroom, CAT Course, GMAT and GRE. Conduction of Home Demos with students and parents and creating an awareness about the importance of Digital Education among them.Promotion of the Company's Products in Schools and looking for potential tie-ups with Schools for Integrated Programs.

I as a sport leader I was responsible for1. My sport business2. Layout merchandizing3. Stock forecast and ordering4. Manage virtual PNL for my sport5. Event and community management