• Managed cross-functional team of 4 and collaborated with business development, data analysis, operations and marketing • Cut supply chain process time by 30% by conducting process mining Using Celonis tools• Implemented new procedures that resulted in the annual cost saving of $300K by developing a comprehensive analysis • Forecasted Production of products using supervised learning by Python by 96% accuracy• Modelled and visualized more than 5 years sale data using Power BI caused to identify more than $650K lost sale• Developed complex Reports based on requests using T-SQL, Report builder or python • Systemized cost sharing system derived to reduce calculation time from 50 hours to 1 hour

• Created the first data warehouse of company and preprocessed and analyzed and Transformed data using SSIS and increased number of updates of Power BI dashboard to 24 times a day• Generated new data dictionaries and models that improved data quality by 20% and reduced redundancies by 50%• Analyzed about 500GB of data, identified improvement opportunities, and implemented changes in data warehouse leading to new sale KPI's leading to 40K in annual sale • Interviewed 20 business users of the data warehouse and business analysts to understand and troubleshot existing bottlenecks, resolving 80% of issues ahead of the deadline • Visualized Power BI Report server with 27+ pre-built reports for executive dashboards, increasing visibility into NPS score, monthly recurring revenue growth rate and average revenue per user (ARPU)

• Integrated 2 operational databases using SSIS; enhanced BI dashboard performance about 50%• Defined and documented detailed ETL specifications for Data Warehouse• Investigated data and recognized more than 100 bottlenecks and offered solutions • Identified 28+ methods to improve sales and marketing campaign's effectiveness via developing end-to-end reporting solutions based on business requirements

• Determined sale target achievement up to 95%• Had sustainable relation with top 25 strategic customers (CRM)• Designed and developed new systems using ERP form maker for about 20 customers to satisfy new needs

• Planed and controlled of more than 50 ERP implementation projects by Microsoft Project.• Led cross-functional project teams in about 30 projects to implement the ERP solutions proceeded to completion of 100% of the projects on time with more than 90% customers’ satisfaction.• Involved in the knowledge project enhancing the KM database by creating about 100 documents

• supported full life cycle financial/accounting systems for more than 100 companies• Performed problem tracking, diagnosis, replication, troubleshooting, and resolution of service requests logged by clients including Sobhan Darou, Ashi Mashi, Foolad Gilan and Naderi food industries• Increased the customers' satisfaction over 96% on an annual basis