Head Of Digital Experience
CurrentSuccessfully led multi-channel marketing strategies, driving brand consistency across digital platforms including website, blogs, social media, and emails, effectively managing ROI and KPIs, and fostering strong team collaboration to deliver innovative campaigns and achieve key business objectives.Collaborated with the executive team and department heads to implement technology innovations, resulting in a 25% year-over-year growth in revenue and a 20% increase in market share.Managed a skilled internal team and directed partnerships with digital vendors, leading to the successful launch of 10+ customer-facing products, including engagement tools and e-commerce platforms, which enhanced user experience and contributed to a 30% increase in online sales.Oversaw a $30M+ annual advertising budget, achieving a 15% higher ROI than industry benchmarks through strategic digital promotional campaigns and effective brand integration.Led cross-functional teams, including marketing, IT, and business intelligence, to integrate digital solutions into company operations, enhancing customer acquisition rates by 20% and customer retention by 25%.Initiated and led the 'Digital Demand-Gen and Demand-Capture Optimization' project, increasing leads by 50% and reducing customer acquisition costs by 18%.Developed and executed the vision for new digital features and capabilities, overseeing their lifecycle from inception to deployment, resulting in a 30% improvement in product performance and customer engagement metrics.