Acting Manager Tax Management - It
CurrentSupervising a team of developers, quality assurance, Business Analyst, Support specialists and business stakeholders to collaboratively manage, develop, deliver, maintain and support the business solutions for the Revenue and Taxation section, City of Mississauga and external municipal clients (7);Leading the ongoing project management, development, and support of the TXM business solutions including direct customer support, contracting and execution of services, design requirements for system architecture and business continuity plans for City of Mississauga as well as external municipal clients.Create TXM work program for City of Mississauga Revenue Section and external municipal clients that aligns with Revenue Section and IT Division priorities, and allocation of resources to work programs and tasks.Investigate, analyze, and recommend system functionality enhancements for business process improvements, and to support TXM future direction strategies.Manage the relationship with application service providers, ensure contract compliance, and communicate with both internal and external clients about future direction, applications functionality, upgrades, and changes.Provide input/consultation on future business needs and technology road map direction for TXM Tax System, through consultation with key stakeholders within the City of Mississauga, key application service providers and external municipal clients.