Responsible for driving technical and sales development initiatives for heat exchanger solutions in Malaysia, specializing in Shell & Tube Heat Exchangers (Corrugated & Smooth), Scraped Surface Heat Exchangers, and Plate Heat Exchangers (Gasketed & Brazed). Focused on system design, technical support, and project management, while mentoring teams and ensuring efficient product delivery and client satisfaction.Key Responsibilities* Oversee design and optimization of heat exchanger systems, providing tailored, cost-effective solutions for diverse industrial applications.* Prepare and deliver comprehensive technical and commercial proposals to meet customer requirements and enhance satisfaction.* Troubleshoot and resolve technical challenges, conducting root cause analysis to provide actionable solutions for clients.* Lead the establishment of the in-house Technical Department, improving engineering support and operational responsiveness.* Manage post-order processes, including design approvals, project documentation, and JKKP/DOSH compliance.* Oversee commissioning and troubleshooting of components, maintaining detailed service logs for continuous improvement.* Represent the company at global training sessions, technical meetings, and industry exhibitions, strengthening brand credibility.* Mentor and guide team members in advanced heat exchanger design, sizing, and performance optimization techniques.* Provide ongoing technical and commercial support to agents, empowering them to deliver high-value heat exchanger solutions.

Provided advanced engineering expertise for designing and optimizing heat exchangers, including thermal sizing, performance evaluation, and after-sales technical support. Engaged with local authorities for regulatory compliance and mentored new engineers in the technical department.Key Responsibilities:* Designed and optimized Shell & Tube Heat Exchangers (Corrugated & Smooth), Scraped Surface Heat Exchangers, and Plate Heat Exchangers (Gasketed & Brazed).* Delivered technical and commercial proposals tailored to client needs, ensuring competitive and practical solutions.* Collaborated with customers to diagnose technical issues, perform root cause analysis, and deliver actionable resolutions.* Established the in-house Technical Department to improve response times and engineering support.* Managed post-order activities, including drawing approvals, project documentation, JKKP/DOSH design approval, and component commissioning.* Maintained service logs to document troubleshooting actions and outcomes, ensuring continuous improvement in service delivery.* Represented the company at training sessions, technical meetings, and exhibitions locally and overseas.* Mentored new team members on heat exchanger design, sizing, and optimization techniques.

SUMMARYLed a technical team to deliver innovative and efficient solutions in mechanical ventilation systems, ensuring operational excellence and seamless collaboration with consultants, contractors, and marketing teams. Managed training programs for new Application Engineers and maintained compliance with ISO 9001:2015 standards.Key Responsibilities:* Provided technical support to the Marketing team by performing critical calculations, including sound attenuation, static pressure, and airflow rate, and developing design proposals for mechanical ventilation systems.* Conducted and reviewed Computational Fluid Dynamics (CFD) simulations to optimize airflow for complex spaces like basements and large facilities.Supervised and guided the Applications Engineering team on daily tasks and projects, offering technical direction and mentorship.Designed mechanical ventilation systems for applications such as smoke spill systems, pressurization, and toilet exhaust, ensuring compliance with engineering standards.Acted as a technical liaison between consultants, contractors, and the internal team to address design challenges and recommend optimal solutions.Led recruitment efforts, conducted performance evaluations, and provided continuous training on technical and design skills.Served as an Internal Auditor and contributed as a key member of the Risk-Based ISO 9001:2015 team.

SUMMARYProvided technical expertise in designing and optimizing mechanical ventilation systems, ensuring cost-effective solutions and delivering competitive quotes for consultants and contractors.Key Responsibilities:* Prepared technical calculations, including static pressure, sound attenuation, and airflow rates, to develop accurate and efficient designs for mechanical ventilation systems.* Created CFD simulations to analyze and optimize ventilation performance in challenging environments, such as basements and enclosed spaces.* Designed systems for smoke spill, pressurization, and toilet exhaust, collaborating closely with consultants and contractors to meet project requirements.* Delivered commercially competitive quotes and cost-effective ducting designs for commercial buildings, aligning with project budgets and performance standards.* Supported the Marketing team with technical insights for tenders, contracts, and client inquiries.

This is a training and job-shadowing Research & Development areas. It requires learning and understanding tasks given by Supervisor, including learning the application and usage of machines within the department labs, ongoing research and data analysis. Frequent professional communication and interaction with Supervisor and lab technicians required in order to carry out tasks and analysis.