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Andrea Timpanaro Email & Phone Number
Customer Service and Support | Advanced Services Engineer
at
Juniper Networks
1 work email found
@timpy.it
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service and Support | Advanced Services Engineer
Location
Milan, Lombardy, Italy
Company size
Who is Andrea Timpanaro? Overview
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Quick answer
Andrea Timpanaro is listed as Customer Service and Support | Advanced Services Engineer at Juniper Networks, a with 10464 employees, based in Milan, Lombardy, Italy. AeroLeads shows a work email signal at timpy.it and a matched LinkedIn profile for Andrea Timpanaro.
Andrea Timpanaro previously worked as Customer Service & Support | Advanced Services Engineer at Juniper Networks and Datacenter and Voip Specialist at Italtel.
Company email context
Email format at Juniper Networks
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{first}@timpy.it
86% confidence
AeroLeads found 1 current-domain work email signal for Andrea Timpanaro. Compare company email patterns before reaching out.
Profile bio
About Andrea Timpanaro
• 20+ years of experience in IP networking, including primarily Support, Troubleshooting and Post-sales operations• Acme Packet Certified Professional Support Engineer• Very good knowledge of the Voip architectures in complex development based on SIP, H323, MGCP, RTP protocols. Very good knowledge of Session Border Controller solutions (ACME Packet, Oracle)• Credentials include Cisco CCIE #7690 (Routing & Switching) in good standing, achieved in 2001• Technical proficiency include Networking (SD-WAN, NFV, SDN, switching, routing, MPLS, Load Balancing), and a deep knowledge of Voice over IP technologies and Network-related aspects.• Security expertise implementing, maintaining and troubleshooting Firewall, IDS/IPS, VPN, DDos mitigation.• Expertise in Information Security Management.• Strongly customer-oriented, taking care of issues, maintaining relationship with the customer. I’m used to work under stress condition, taking tangible and incisive measures, while lulling and allaying the customer.• As a next step of my technical career I’m looking for a Post-sales oriented challenging opportunity in a Networking/VoIP Vendor, with the aim to support Customers’ networks in my primary areas of expertise. Credentials: - CCIE Emeritus #7690- CCNP Voice specialization- CCNA- Acme Packet ACP-S #042
Listed skills include Voip, Routing, Tecnologie Cisco, Ip, and 30 others.
Current workplace
Andrea Timpanaro's current company
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Juniper Networks
6 roles · 33 years
Andrea Timpanaro work experience
A career timeline built from the work history available for this profile.
Customer Service & Support | Advanced Services Engineer
Datacenter And Voip Specialist
I’m responsible of post-sales support for national and international customers (including major companies such as Telecom Italia - Italy, Fastweb - Italy, Tiscali - Italy, British Telecom - Italy, Belgacom - Belgium, Hansenet - Germany, Vodafone - Germany, Poste Italiane - Italy, Tellas - Greece, Ontelecom - Greece, TPSA – Poland, - Cable and Wireless – UK, DU – United Arab Emirates).Specifically, my daily tasks include:- be the primary point of contact for all escalations related to our installed solutions, prioritizing issues in order to meet SLAs.- writing incident report analyzing the fault’s reasons and the corrective actions suggested or taken.- periodically call with the customer to provide update regarding incidents or critical tickets.- troubleshooting LAN switches, WAN routers, SD-WAN, Load Balancing appliances, Voice Session Border Controllers, Sip Servers, H323 Gateways and Gatekeepers, Cisco Call Manager (CUCM), Cisco UCS, EMC storage, Vmware, Openstack.- analyzing wireshark traces in order to find the misbehavior.- organizing scheduled maintenance during maintenance windows.- providing “on call” support out-of working hours / days.- keeping the relationship to the Customer also from a “soft-skills” perspective to smooth out critical situations.- reproducing the customer installations in order to simulate fails, and test new features and releases.
Jul 2005 - Aug 2019
Network & Security Engineer
Dec 2002 - Jun 2005
System Engineer
1996 - 2002
~6 yrs
System Engineer
1994 - 1996
~2 yrs
Team & coworkers
Colleagues at Juniper Networks
Other employees you can reach at juniper.net. View company contacts for 10464 employees →
TB
Tammy Benjamin
Colleague at Juniper NetworksFort Kent, Maine, United States
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GS
George Slack
Colleague at Juniper NetworksWarwick, Rhode Island, United States
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NS
Neha Sharma
Colleague at Juniper NetworksFrisco, Texas, United States
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VZ
Vicki Zac
Colleague at Juniper NetworksGreater Sydney Area, Australia
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CX
Claire X.
Colleague at Juniper NetworksXuhui District, Shanghai, China
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LW
Larry Wu
Colleague at Juniper NetworksTaiwan, Province Of China
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PN
Peter Nguyen
Colleague at Juniper NetworksSan Jose, California, United States
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SO
Stephanie Olivera
Colleague at Juniper NetworksUruguay
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SC
Sabrina Cuaron Lyles
Colleague at Juniper NetworksSunnyvale, California, United States
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PK
Peter Katona
Colleague at Juniper NetworksAmsterdam, North Holland, Netherlands
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Tammy Benjamin
Colleague at Juniper NetworksFort Kent, Maine, United States
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GS
George Slack
Colleague at Juniper NetworksWarwick, Rhode Island, United States
View →
NS
Neha Sharma
Colleague at Juniper NetworksFrisco, Texas, United States
View →
VZ
Vicki Zac
Colleague at Juniper NetworksGreater Sydney Area, Australia
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CX
Claire X.
Colleague at Juniper NetworksXuhui District, Shanghai, China
View →
LW
Larry Wu
Colleague at Juniper NetworksTaiwan, Province Of China
View →
PN
Peter Nguyen
Colleague at Juniper NetworksSan Jose, California, United States
View →
SO
Stephanie Olivera
Colleague at Juniper NetworksUruguay
View →
SC
Sabrina Cuaron Lyles
Colleague at Juniper NetworksSunnyvale, California, United States
View →
PK
Peter Katona
Colleague at Juniper NetworksAmsterdam, North Holland, Netherlands
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FAQ
Frequently asked questions about Andrea Timpanaro
Quick answers generated from the profile data available on this page.
What company does Andrea Timpanaro work for?
Andrea Timpanaro works for Juniper Networks.
What is Andrea Timpanaro's role at Juniper Networks?
Andrea Timpanaro is listed as Customer Service and Support | Advanced Services Engineer at Juniper Networks.
What is Andrea Timpanaro's email address?
AeroLeads has found 1 work email signal at @timpy.it for Andrea Timpanaro at Juniper Networks.
Where is Andrea Timpanaro based?
Andrea Timpanaro is based in Milan, Lombardy, Italy while working with Juniper Networks.
What companies has Andrea Timpanaro worked for?
Andrea Timpanaro has worked for Juniper Networks, Italtel, Pres, Tc Sistema, and Memorex Telex.
Who are Andrea Timpanaro's colleagues at Juniper Networks?
Andrea Timpanaro's colleagues at Juniper Networks include Tammy Benjamin, George Slack, Neha Sharma, Vicki Zac, and Claire X..
How can I contact Andrea Timpanaro?
You can use AeroLeads to view verified contact signals for Andrea Timpanaro at Juniper Networks, including work email, phone, and LinkedIn data when available.
What skills is Andrea Timpanaro known for?
Andrea Timpanaro is listed with skills including Voip, Routing, Tecnologie Cisco, Ip, Sip, Mpls, Telecomunicazioni, and Ccna.
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