Andrea Timpanaro Email & Phone Number

• 20+ years of experience in IP networking, including primarily Support, Troubleshooting and Post-sales operations• Acme Packet Certified Professional Support Engineer• Very good knowledge of the Voip architectures in complex development based on SIP, H323, MGCP, RTP protocols. Very good knowledge of Session Border Controller solutions (ACME Packet, Oracle)• Credentials include Cisco CCIE #7690 (Routing & Switching) in good standing, achieved in 2001• Technical proficiency include Networking (SD-WAN, NFV, SDN, switching, routing, MPLS, Load Balancing), and a deep knowledge of Voice over IP technologies and Network-related aspects.• Security expertise implementing, maintaining and troubleshooting Firewall, IDS/IPS, VPN, DDos mitigation.• Expertise in Information Security Management.• Strongly customer-oriented, taking care of issues, maintaining relationship with the customer. I’m used to work under stress condition, taking tangible and incisive measures, while lulling and allaying the customer.• As a next step of my technical career I’m looking for a Post-sales oriented challenging opportunity in a Networking/VoIP Vendor, with the aim to support Customers’ networks in my primary areas of expertise. Credentials: - CCIE Emeritus #7690- CCNP Voice specialization- CCNA- Acme Packet ACP-S #042

Listed skills include Voip, Routing, Tecnologie Cisco, Ip, and 30 others.