Izabela Costa Email & Phone Number

Waterloo, Ontario, Canada

• Supported company operations by performing administrative tasks, ensuringsmooth functioning.
• Demonstrated exceptional organizational skills and time management.
• Enhanced efficiency by managing daily administrative duties and conductingprecise data entry.
• Developed and compiled the company handbook, fostering a cohesive workenvironment.
• Maintained proactive workplace safety by updating and managing the health andsafety spreadsheet.
• Managed front desk operations, including welcoming visitors and handling calls.

Maceió Area, Brazil

• Orchestrated the planning and execution of a comprehensive recruitment and placement program for a newly established hotel, aligning hiring strategies with organizational goals. Successfully facilitated the recruitment.
• Managed end-to-end screening and interviewing of applicants across various job vacancies, ensuring a rigorous selection process to identify top talent. Employed effective evaluation techniques to assess candidate.
• Conducted thorough employee performance evaluations, providing constructive feedback and recognition to foster professional growth and development throughout the year.
• Developed and delivered onboarding orientation and training programs for all new hires, ensuring seamless integration into the organizational culture and operational processes.
• Collaborated with third-party companies and utilized HRIS systems to administer salary and benefits packages accurately and efficiently. Ensured compliance with relevant regulations and internal policies, contributing.
• Analyzed employee feedback and climate surveys to identify areas for improvement and implement strategies to reduce turnover rates. Proactively addressed employee concerns and implemented initiatives to enhance.

Minnetonka, Minnesota.

• Multicultural exchange program in order to broaden cultural diversity;
• Managed and was responsible for a household of five, including the childcare of three children from ages 1-7.
• Implemented structure, tutoring, and created learning-based activities for the children.
• Provided a safe and secure environment for the kids.
• Administered different activities throughout the week.

Maceió - AL.

• Organized employee files by performing the data entry in the computerized system.
• Conducted engaging one-on-one and group orientation sessions and workshops, promoting program services and empowering clients with job search strategies and career planning insights.
• Collected, reviewed, and evaluated client information in adherence to service delivery guidelines, ensuring accurate and efficient referral processes to other community programs and services.
• Effectively assessed initial employment service needs and provided appropriate guidance to clients, ensuring a seamless transition into the service provided.
• Managed with professionalism walk-ins, telephone, website, and online inquiries with adeptness, evaluating customer needs and communicating relevant next steps regarding employment services programs.
• Facilitated in-person and virtual workshops and information sessions, catering to the needs of job seekers, employers, and partners.

Maceió - AL.

• Revised and updated employees' handbooks.
• Responsible for the company’s endomarketing.
• Conducted employee feedback and surveys.
• Assisted in pre-employment psychological tests.

Human Resources Management

🎓 Working towards my CHRP designation. - Human Resources Management - Compensation and Benefits Administration - Finance and Management.

Graduate Degree, Human Resources Management/Personnel Administration, General

Talent Assessment; Talent development: Behavioral skills; High performance teams; Ethic and management; Labor market analysis; Career.

Bachelor'S Degree, Psychology

Ensino Médio