• benefit the local community in the neighbourhood of Las Palmas by promoting cultural activities• encourage sustainable travel and a healthy exchange between visitors and locals,• organizing presentations, documentaries, and other events in cooperation with local organizations,• customer services and communication with guests and associates,• administrating office and documentation of the Association, • dealing with payments and booking systems.

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries,• dealing with bookings by phone, e-mail, letter or face-to-face,• completing procedures with check-ins and check-outs,• answering questions about what the hostel offers and the surrounding area,• dealing with complaints or problems

- Researching and reporting on external opportunities,- Developing the marketing strategy,- promotion of the websites in the web search engines,- company promotion on social media networks

• organization of events (current contact with the lecturer and arranging meetings, event promotion, designing posters, creating events on evenea.pl, creating content to mailing labels, promotion of events on social-media) • organization in the office (preparing contracts, working in SHRiMP program, making phone calls, typing e-mails, working with MS Office, issuing invoices, eviction proceedings support, dealing with correspondence, adding companies to the website przedsiebiorca.pl, adding… Show more • organization of events (current contact with the lecturer and arranging meetings, event promotion, designing posters, creating events on evenea.pl, creating content to mailing labels, promotion of events on social-media) • organization in the office (preparing contracts, working in SHRiMP program, making phone calls, typing e-mails, working with MS Office, issuing invoices, eviction proceedings support, dealing with correspondence, adding companies to the website przedsiebiorca.pl, adding cards to the website przedsiebiorca.pl, direct and indirect customer service, making reservations, dealing with CRM, training new workers, presenting the offers of Business Link Kraków, streamlining of the work conditions )• running BLKraków Fanpage on Facebook• CRM program service (adding new clients, adding contracts, current updating the data), administration and management in the front office Show less

The summer job was a part of Work&Travel program which I took part in during my studies. I've been working with 150 other students from all over the world. My main responsibilities were: customer service, dealing with payments, welcoming guests, reporting cash sheets and balance