Izabella Filbert Email & Phone Number

Results-driven and customer-centric professional with a diverse background in customer service, business management, and cybersecurity. In my role as a Barista at Starbucks, I achieved a remarkable increase in customer satisfaction scores by providing excellent customer service. Juggling over 150 customer transactions per shift, I ensured order accuracy and maintained excellent transaction times in a high-paced environment.As a Pizza/Bakery Associate at Martin's Supermarkets, I developed a customer service strategy that significantly enhanced satisfaction. Beyond customer interactions, I took on leadership responsibilities, training new employees, mentoring peers, and managing customer orders through various channels.During my internship at Impression Painting Services LLC, I gained hands-on experience in business management and contributed to various home improvement plans. My commitment to community service is evident in my volunteer work at Food Not Bombs, where I organized weekly food donation events and supported those in need.In terms of education, I hold dual credits in Computer Science from Ivy Tech Community College, maintaining a 4.00 GPA. I further pursued a Technical High Honors Diploma in Networking and Cybersecurity at Indiana Connections Career Academy, graduating Magna Cum Laude. Ranked academically at 17 out of 180 senior students, I possess expertise in network safety, computer recovery, and technical troubleshooting.Let's connect and explore how my diverse skill set and experiences can contribute to the success of your team.