Izabella Neves De Morais Email and Phone Number
Passionate Service Designer, Design Thinker, and Program & Project Manager with 10+ years of experience driving innovation and social impact in the technology sector. Skilled in designing and implementing programs for venture capture, intrapreneurship, and open innovation using Human-Centered Design (HCD). Five years of experience in the financial sector and two years managing EU-funded sustainability projects. Currently seeking venture capture and program management opportunities within the social entrepreneurship landscape.Key Skills:🎨 Strategic Design📊 Program Management✍️ Content Creation💡 Design Thinking🔍 User Research🛠️ Project Management🌱 Sustainability🌍 DEI (Diversity, Equity, and Inclusion)Experience Highlights:🧠 Design Thinking expert since 2015, skilled in transforming data into actionable insights.🌐 Managed European sustainability projects on energy transition, mobility, and social innovation💕Co-founded Madis, Brazil's largest network for women in innovation and design.📚 Launched a Positive Impact Design course as a professor and content creator, demonstrating a commitment to developing inclusive products, programs, and services that prioritize sustainability and diversity.
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Partnerships And Programs LeadSinga DeutschlandBerlin, De -
Project Lead – Newcomer Award (Equity-Free, Early Stage)Singa BerlinBerlin, De -
Mentor And Jury | Empower Now (For Flinta Entrepreneurs)Impact Hub Berlin Jun 2024 - PresentBerlin, Germany-Mentor and Jury Member for Empower Now, a collaborative initiative supporting FINTA* entrepreneurs in creating innovative solutions for diversity and inclusion.-Evaluated 15 projects, ensuring alignment with diversity and inclusion goals.-Mentored two startups long-term, providing ongoing support and strategic guidance. -
Positive Impact Design Professor And Content Creator (Sustainability, Diversity & Inclusion)Descola Dec 2023 - PresentBrazilDeveloped and delivered a unique course on Positive Impact Design (focusing on Sustainability, Diversity & Inclusion), reaching over 300 participants and achieving a 95% satisfaction rating.-Created engaging and inclusive content for an educational platform, enhancing user engagement by 30%.-Ensured alignment of course content with organizational goals and inclusivity standards, contributing to the school’s recognition as a leader in inclusive education. -
Innovation Manager EmeaMjv Technology & Innovation Jan 2024 - May 2024Berlin, Germany-Project Delivery & Prioritization: Planned, prioritized, and executed innovation programs across EMEA, ensuring high-quality results for clients and partners. This resulted in a 15% increase in overall program satisfaction, as measured by NPS-Cross-team Collaboration: Collaborated across departments and countries.-Program Analytics & Monitoring: Performed analytical, monitoring, and administrative tasks related to project management within Agile routines (Kaban, Kpis: ROI using ASANA).-Stakeholder Relationship Management: Managed complex stakeholder relationships across various sectors and industries, successfully building and maintaining long-term partnerships and improving stakeholder engagement by 25% (Mean time to resolution (MTTR).-Online Community Building: Implemented a governance model for Microsoft Teams channels, increasing active participation by 80% and enhancing team communication.-Workshop & Event Facilitation: Facilitated and co-created virtual and in-person workshops, panels, and events, introducing agile frameworks and collaborative planning, resulting in a 15% increase in participant satisfaction (NPS). -
Innovation Consultant ( Program & Project Manager)Beta-I • Collaborative Innovation Jul 2022 - Jan 2024Berlim, Alemanha-Led Open Innovation Programs in circular economy, social innovation, mobility, and energy transition, achieving a 15% increase in partner engagement (NPS) while meeting budget and strategic goals with initiatives like Energy Starter with EDP and ROUTE25 (Mobility EU funded Project).-Connected startups with partners through scouting and matchmaking, generating significant ROI using AI and ML platforms like F6S and Hubspot.-Launched a toolkit for the EXPAND Accelerator, funded by Erasmus+ grants, adopted by 12+ startups across three countries.-Managed multiple projects using Asana for tracking and oversight, ensuring high-quality results and budget adherence, contributing to overall program success.-Facilitated Design Thinking workshops, resulting in a 20% increase in participant satisfaction (NPS).-Collaborated with diverse stakeholders, mentoring 20+ startups in strategic planning and business development.-Developed Ethical Design and Social Innovation educational materials, empowering entrepreneurs and program participants. -
Lead Of Open Innovation (Acceleration & New Venture Program Manager)B3 Nov 2019 - Apr 2021São Paulo, São Paulo, Brazil-Led and managed multiple incubation and acceleration programs, including the "Accelerate Startups & Fintechs" program, successfully guiding over 50 entrepreneurs through the program stages, achieving a 75% completion rate and helping 30% secure funding within six months.-Contributed to the success of partner Darwin Accelerator, which won the "Best Accelerator Program in Brazil" award three times, with 80% of startups reporting increased market visibility and growth post-program. -Mentored 20 entrepreneurs in sustainability and impact business, leading to a 15% improvement in their business models and a 20% increase in social impact metrics. -Partnered with the Brazilian startup ecosystem, fostering connections that resulted in 10 new partnerships and creating 5 joint ventures.-A collaborative initiative with the UN SDGs, partnered with HR, Operations, and Legal teams to design and implement comprehensive D&I programs. One of our successful D&I initiatives was featured as a case study at a prestigious UN SDGs Summit. -
Senior Service Designer (Program Manager & Product Manager)B3 Oct 2018 - Nov 2019São Paulo, São Paulo, Brazil-Designed and implemented an intrapreneurship program, fostering innovation within a company. This program resulted in 4 successful projects, including a new social business line focused on a financial education marketplace. Product launched: B3 Education -
Senior Service Designer (Program Manager & Product Manager)Itaú Unibanco Aug 2016 - Oct 2018São Paulo Area, Brazil-Designed and implemented a comprehensive intrapreneurship program centered on human-centric design principles. This program launched 25 projects that actively contribute to process improvement frameworks and new business opportunities. The course was developed in partnership with Hypersland, tailored specifically to the company's needs-Led a customer digitization project that achieved a 55% increase in Average Revenue Per User (ARPU), a 78% improvement in Net Promoter Score (NPS), and a 10% decrease in Average Customer Effort Score. This was accomplished by creating a seamless omnichannel experience and using insights from ethnographic research to meet customer needs. The project also resulted in over 10,000 downloads of the mobile app. -
Service DesignerMjv Innovation Aug 2015 - Aug 2016São Paulo Area, Brazil-Redesigned the LMS system for Brazil's largest education company, improving navigation, which initially had a low usability score of 40%.-Increased user engagement from 25% to 65% of the 100,000 students, resulting in an additional 40,000 students actively using the platform. -
Customer Success ManagerSamba Tech Oct 2014 - Aug 2015São Paulo Area, BrazilMetrics: Improved customer satisfaction from 75% to 90% by enhancing KPI monitoring and implementing data-driven strategies. -
Customer Success ManagerAltran Sep 2012 - Oct 2014Sao PauloProject Management: Led and executed complex projects from a 60% on-time delivery rate to 95%, ensuring timely completion and staying within budget.
Izabella Neves De Morais Education Details
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Digital Acceleration -
Eise - Escola De Inovação Em ServiçosMaster'S In Service Design Innovation, Human Centered Design + Entrepreneurship -
Product Management -
Social Innovation Diploma -
Social Entrepreneurship -
Strategic Business Leadership Seminar: Leading Change In Turbulent Times -
Art Of HostingFacilitador De Diálogos -
Publicity And Advertising
Frequently Asked Questions about Izabella Neves De Morais
What company does Izabella Neves De Morais work for?
Izabella Neves De Morais works for Singa Deutschland
What is Izabella Neves De Morais's role at the current company?
Izabella Neves De Morais's current role is Partnerships and Programs Lead.
What schools did Izabella Neves De Morais attend?
Izabella Neves De Morais attended Hyper Island, Eise - Escola De Inovação Em Serviços, Product School, University For Peace (Upeace) - Un Mandated, Amani Institute, Ohio University, Art Of Hosting, Pontifícia Universidade Católica De Minas Gerais.
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