Izabelle Santos

Izabelle Santos Email and Phone Number

Senior Personnel Support Analyst - GBS @ Syensqo
State of Paraná, Brazil
Izabelle Santos's Location
Belém, Pará, Brazil, Brazil
About Izabelle Santos

💫 What if we could transform our workplaces into truly diverse, inclusive, and equitable environments? With my expertise in Diversity, Equity, and Inclusion (DEI) and human resources, I’ll ensure that everyone feels valued and engaged!✨ My career spans 7 years across various business environments, where I’ve contributed to HR initiatives promoting DEI through research, insights, and cross-functional collaboration. I’ve developed strong skills in managing multiple projects, strategic planning, and scalable HR processes supporting DEI goals.🏳️‍🌈 In addition to HR work, I create content on DEI and social justice, inspiring positive change and empowering individuals. I’ve spearheaded research projects, developed evidence-based recommendations, and conducted top-level due diligence procedures to promote diversity and equity in organizations.🔄 My approach to human resources and people operations is rooted in an intersectional lens. I’m skilled at stakeholder relationship building, data-driven decision-making, and strategic planning to ensure HR project success and organizational alignment.👩🏽‍💻 With a degree in Law and International Relations, along with intermediate Spanish skills, I offer a multicultural perspective in my HR work. My passion lies in promoting intercultural diversity, further solidified when I attended the World Youth Forum 2019 in Egypt 🇪🇬.🗣️ Career Achievements• Developed and implemented scalable people processes, improving employee satisfaction and engagement.• Led the implementation of new People & Culture processes, resulting in a 10% increase in employee engagement and productivity.• Conducted thorough investigations into employee relations issues, providing clear resolutions and maintaining compliance, leading to a 25% reduction in compliance-related issues and legal risks.📚 Passionate about learning, I’m currently deepening my understanding of Project Management methodologies, HR metrics and goals, and Branding and Inclusive Marketing.🎯 Looking for an HR Business Partner, HR Generalist, or People Operations professional who can provide strategies and insights that promote diversity and inclusion? Let’s connect to explore how I can contribute to your organization’s success! Available for global opportunities and capable of effortlessly adjusting to diverse time zones.💁🏻‍♀️ Feel free to reach out to exchange ideas, discuss potential opportunities, or simply connect!

Izabelle Santos's Current Company Details
Syensqo

Syensqo

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Senior Personnel Support Analyst - GBS
State of Paraná, Brazil
Website:
syensqo.com/en
Employees:
5370
Izabelle Santos Work Experience Details
  • Syensqo
    Senior Personnel Support Analyst - Gbs
    Syensqo
    State Of Paraná, Brazil
  • The Female Factor
    Junior Research And Community Support Coordinator | Europe’S First Job Platform For Female Talents
    The Female Factor Dec 2023 - Present
    The female factor is a global career- and leadership community enabling the next generation of female decision-makers.• Led strategic planning and execution of major events for a Fortune 500 client across 4 cities in the Middle East, coordinating logistics, managing vendors, and facilitated client relationships, resulting in a 30% increase in brand visibility.• Supported seamless expansion into the Middle East with market research, supporting successful event outcomes.• Oversaw… Show more The female factor is a global career- and leadership community enabling the next generation of female decision-makers.• Led strategic planning and execution of major events for a Fortune 500 client across 4 cities in the Middle East, coordinating logistics, managing vendors, and facilitated client relationships, resulting in a 30% increase in brand visibility.• Supported seamless expansion into the Middle East with market research, supporting successful event outcomes.• Oversaw end-to-end event management, from venue selection and contract negotiation to on-site coordination and post-event analysis. Ensured seamless execution and positive attendee experiences, leading to a 35% increase in participant satisfaction.• Managed multi-city event logistics, including travel arrangements, accommodation, and transportation for speakers and attendees, ensuring smooth transitions and punctuality across different time zones.• Prepared detailed briefings and presentations for leadership team panel talks and speeches at events and conferences, contributing to enhance presentations and discussions by 20%.• Organized and facilitated virtual events, and other community-driven initiatives, fostering connections andproviding value to members, which led to a 20% increase in community engagement.• Collaborated with cross-functional teams, including marketing, customer support, and product development, to align community efforts with business goals.• Tracked and reported on key community metrics, including engagement, sentiment, and growth, to measure the effectiveness of community initiatives.• Conducted QA analysis for database work, ensuring accurate record-keeping and data integrity for different campaigns, reducing data errors by 25%.• Conducted research to support content creation for social media, website, and online community engagement initiatives, ensuring alignment with organizational goals and enhancing visibility.http://www.jobs.femalefactor.global Show less
  • The Female Factor
    Business Development Intern | Europe'S First Job Platform For Female Talents
    The Female Factor Jun 2023 - Dec 2023
    Austria
    The female factor is a global career- and leadership community enabling the next generation of female decision-makers.

► Connect & enable (future) female leaders from 75+ countries across industries & professions► Develop female talents and connecting them with pioneering gender-inclusive companies► International mentoring program with 250+ top mentors across all industries ► Studies & surveys on diversity & gender equality•Led and conducted thorough due diligence… Show more The female factor is a global career- and leadership community enabling the next generation of female decision-makers.

► Connect & enable (future) female leaders from 75+ countries across industries & professions► Develop female talents and connecting them with pioneering gender-inclusive companies► International mentoring program with 250+ top mentors across all industries ► Studies & surveys on diversity & gender equality•Led and conducted thorough due diligence procedures for prospective clients, ensuring alignment with DEI, resulting in a 15% enhancement of the company’s ethical reputation.•Managed online and onsite event logistics research, ensuring seamless and engaging event experiences, leading to a 40% increase in participant satisfaction and positive feedback. Efficiently secured venues, sponsors, and services for worldwide dinner events.•Demonstrated adept community management skills, achieving a 25% growth in participation and engagement. Maintained a comprehensive community database using Airtable with a 99% data accuracy rate, ensuring inclusivity and reducing data errors by 25%.•Created compelling sales and proposal decks, supporting business development efforts and enhancing client engagement, leading to a 25% increase in proposal acceptance rates.•Tracked leads and maintained the HubSpot CRM pipeline, ensuring accurate and up-to-date information, which improved lead tracking accuracy by 20%.•Produced end-of-year reports for key accounts, summarizing the company’s performance and achievements.•Collaborated effectively with the marketing team to promote DEI events. Pioneered speaking opportunities for our representatives at DEI-related events.•Contributed to the job platform by adding 150+ job listings bi-weekly, fostering diversity and inclusion in the workforce. • Showcased strong multitasking and problem-solving skills during online events, reinforcing our commitment to inclusivity and engagement.www.jobs.femalefactor.global Show less
  • Freelance
    Dei Consultant
    Freelance May 2023 - May 2024
    Consulted for companies as part of a Postgraduate Course in DEI Management at PUC Minas• Developed and implemented inclusive hiring strategies that enhanced operational efficiency and boosted diverse talent representation by 30%.• Delivered cross-functional leadership training on inclusive decision-making, raising job satisfaction by 12%.• Enhanced remote team collaboration by 10% through transparency and alignment on DEI goals.• Designed career advancement programs for women… Show more Consulted for companies as part of a Postgraduate Course in DEI Management at PUC Minas• Developed and implemented inclusive hiring strategies that enhanced operational efficiency and boosted diverse talent representation by 30%.• Delivered cross-functional leadership training on inclusive decision-making, raising job satisfaction by 12%.• Enhanced remote team collaboration by 10% through transparency and alignment on DEI goals.• Designed career advancement programs for women and underrepresented groups, resulting in a 15% increase in promotions for underrepresented groups.• Consulted on diversity hiring for a manufacturing startup, raising the representation of women and ethnic minorities in hiring pipelines by 20%. Show less
  • Acg - Alvares, Costa & Guzzo Advogados
    Associate Attorney
    Acg - Alvares, Costa & Guzzo Advogados Oct 2022 - Oct 2023
    • Provided legal counsel and support, resulting in a 15% increase in successful regulatory compliance matters for clients in diverse industries.• Supported team leads in various functions, contributing to a 20% improvement in employment documentation compliance and adherence to labor regulations.• Acted as a team lead advisor, offering coaching and feedback on employment documentation, leading to a 25% reduction in compliance-related issues and legal risks.• Actively participated in… Show more • Provided legal counsel and support, resulting in a 15% increase in successful regulatory compliance matters for clients in diverse industries.• Supported team leads in various functions, contributing to a 20% improvement in employment documentation compliance and adherence to labor regulations.• Acted as a team lead advisor, offering coaching and feedback on employment documentation, leading to a 25% reduction in compliance-related issues and legal risks.• Actively participated in designing and implementing organizational strategies, contributing to a 30% growth in clients’ regulatory compliance satisfaction and achieving their growth objectives.• Developed and updated legal policies to align with DEI principles, contributing to a more inclusive and equitable legal environment. • Engaged in pro bono work and community outreach, providing legal assistance to underserved communities, and reinforcing a commitment to social justice. Show less
  • Hubinit
    People Operations Associate - Hrbp
    Hubinit Dec 2022 - Jun 2023
    Netherlands
    • Implemented policies that enhanced communication, leading to a 20% rise in employee satisfaction.• Developed scalable people processes, boosting employee engagement and productivity by 15%.• Managed end-to-end recruitment, reducing time-to-hire by 10%, and led recruitment efforts, expanding the talent pool by 20%.• Maintained HRIS integrity, improving data accuracy by 15% and ensuring DEI compliance.• Spearheaded DEI initiatives, increasing diversity metrics by 25%.•… Show more • Implemented policies that enhanced communication, leading to a 20% rise in employee satisfaction.• Developed scalable people processes, boosting employee engagement and productivity by 15%.• Managed end-to-end recruitment, reducing time-to-hire by 10%, and led recruitment efforts, expanding the talent pool by 20%.• Maintained HRIS integrity, improving data accuracy by 15% and ensuring DEI compliance.• Spearheaded DEI initiatives, increasing diversity metrics by 25%.• Conducted cultural sensitivity training, reducing conflicts by 30%.• Oversaw HR operations, ensuring efficient employee communication and compliance.• Managed the full employee lifecycle, including onboarding and offboarding processes, ensuring confidentiality and compliance in HR database management.• Collaborated closely with business leaders and management, serving as the primary point of contact on crucial people topics, ensuring a proactive and strategic approach to HR solutions.• Defined and assessed requirements based on business needs, providing valuable input to specialist teams for the creation of sustainable and scalable solutions, aligning with future business objectives.• Supported the development and execution of comprehensive people plans directly aligned with business objectives, contributing to the growth and success of the organization.• Acted as a key driver of change within the business, participating in the implementation of new tools, processes, and related projects, supporting the adoption of innovations.•Served as a culture keeper and role model within the business, working tirelessly with leadership to reinforce and promote the organization’s distinct culture and curate an exceptional employee experience. Show less
  • Frexco
    People And Culture - Hrbp
    Frexco Dec 2021 - May 2022
    • Provided exceptional support to employees through various channels (email, chat, and calls), improving customer satisfaction scores by 15%.• Led the implementation of new People & Culture processes, resulting in a 10% increase in employee engagement, and developed scalable P&O processes focused on sustainability, diversity, equity, inclusion, and intrapreneurship.• Created and maintained comprehensive HR documentation and communication materials, ensuring clear and effective… Show more • Provided exceptional support to employees through various channels (email, chat, and calls), improving customer satisfaction scores by 15%.• Led the implementation of new People & Culture processes, resulting in a 10% increase in employee engagement, and developed scalable P&O processes focused on sustainability, diversity, equity, inclusion, and intrapreneurship.• Created and maintained comprehensive HR documentation and communication materials, ensuring clear and effective information dissemination. Collaborated with cross-functional teams to create visually compelling HR communication materials.• Coordinated onboarding processes and provided training for new hires, enhancing their integration and satisfaction.• Developed and implemented employee engagement initiatives, contributing to a more positive and inclusive workplace culture. Managed projects, activities, and events aimed at improving employee engagement, resulting in increased engagement and productivity by 10%.• Managed recruitment processes and coordinated the hiring of new employees, ensuring a diverse talent pool and positive candidate experiences.• Managed various projects focused on employee experience, sustainability, DEI, and intrapreneurship, supporting the design and implementation of company-wide programs and initiatives.• Utilized data insights to deliver board-level reports and presentations, demonstrating strong analytical skills to derive actionable insights from data. Created creative presentations for company-wide meetings, gathering accurate data and results from different teams.• Organized office activities and events for a rapidly growing multicultural environment, showcasing adaptability and the ability to work under pressure. Show less
  • Frexco
    Inside Sales / Customer Success
    Frexco Jun 2021 - Jan 2022
    Responsible for leading efforts to understand customers and their pain points by connecting the inside sales team and customer service team, which resulted in the design and implementation of internal processes that improved the overall customer experience.• Delivered exceptional customer support experience through different platforms, resulting in fulfilling customer needs and improved communication.• Assisted the Sales Manager in managing key accounts, resulting in an increase of… Show more Responsible for leading efforts to understand customers and their pain points by connecting the inside sales team and customer service team, which resulted in the design and implementation of internal processes that improved the overall customer experience.• Delivered exceptional customer support experience through different platforms, resulting in fulfilling customer needs and improved communication.• Assisted the Sales Manager in managing key accounts, resulting in an increase of customer success by implementing comprehensive onboarding procedures and incorporating customer feedback to improve internal processes.• Conducted targeted outreach to former customers to understand their changing preferences, resulting in a decrease in customer churn rate.• Collaborated with People analytics team to create new categories to better understand customer needs, resulting in more effective decision making.• Contributed to the HR Talent Acquisition recruitment process by conducting interviews for sales and customer support positions, resulting in successful hiring. Show less
  • Wilson Sons
    Foreign Trade Intern
    Wilson Sons May 2019 - May 2021
    Belém, Pará, Brasil
    Responsible for delivering exceptional import and export services to customers by maintaining open communication with international teams and clients abroad through various platforms, including email, phone calls, and intranet, which resulted in positive customer feedback and a high level of satisfaction.• Managed the shipment process to improve customer experience by remaining current on changes in local & foreign rules, internal & external procedures, and product developments, resulting… Show more Responsible for delivering exceptional import and export services to customers by maintaining open communication with international teams and clients abroad through various platforms, including email, phone calls, and intranet, which resulted in positive customer feedback and a high level of satisfaction.• Managed the shipment process to improve customer experience by remaining current on changes in local & foreign rules, internal & external procedures, and product developments, resulting in a solid understanding of the cargo transported.• Acted as the primary point of contact for customers, nurturing strong relationships with them, understanding their business and service needs, resolving queries, collecting feedback and driving continuous improvement in cooperation resulting in a better customer satisfaction.• Took full ownership of communicating with international teams in different time zones on systems enquiries and payment liberation of B/L - bill of lading, resulting in a more efficient process.• Improved employee development by providing training, reviewing documents, and teaching procedures to new employees, resulting in a more knowledgeable and effective team.• Stayed updated on schedules, services, changes, and allocation available by using shippers' in-house systems resulting in better coordination.• Analyzed and prepared the received import and export documentation for accuracy and legality, resulting in a compliant process and Printed & distributed B/L and Invoices, resulting in a more streamlined process. Show less
  • Ccaa Augusto Montenegro
    English Teacher Assistant
    Ccaa Augusto Montenegro Feb 2018 - Jul 2020
    Belém
    - Prepared tailored, dynamic, effective, and engaging lessons- Developed curricula based on learners’ proficiency level and desired outcomes- Monitored students’ progress and guiding learners toward learning goals- Communication in an efficient, effective, and professional manner- Maintained the learning environment of the classroom and managed resources- Organized and took part in school events, and extra-curricular activities
  • Caixa
    Conflict Resolution Area Intern
    Caixa Aug 2015 - Dec 2016
    Belém, Pará, Brasil
    - Worked under supervision of Senior Attorney to provide timely review, analysis, drafting, interpretation and negotiation of contracts and other documents with external parties in line with company policies and objectives;- Provided legal support and advice to upper management on relevant legal issues- Ensured compliance with the internal controls, statutory regulations and other formalities- Reviewed and prepared a wide variety of complex legal documents- Interpretation and… Show more - Worked under supervision of Senior Attorney to provide timely review, analysis, drafting, interpretation and negotiation of contracts and other documents with external parties in line with company policies and objectives;- Provided legal support and advice to upper management on relevant legal issues- Ensured compliance with the internal controls, statutory regulations and other formalities- Reviewed and prepared a wide variety of complex legal documents- Interpretation and communication of complex legal and regulatory requirements Show less

Izabelle Santos Education Details

Frequently Asked Questions about Izabelle Santos

What company does Izabelle Santos work for?

Izabelle Santos works for Syensqo

What is Izabelle Santos's role at the current company?

Izabelle Santos's current role is Senior Personnel Support Analyst - GBS.

What schools did Izabelle Santos attend?

Izabelle Santos attended Puc Minas, Universidade Do Estado Do Pará, Universidade Da Amazônia.

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