REGIONAL CYBERSECURITY SPECIALIST OF THE AMERICAS (based in Camaçari/BA/BR)Member of the Controls & Drives Central Team located in Hannover.TROUBLESHOOTING:- participation in hotline system => avaliability during office hours / agreed call on duty and over time based on pending emergency cases; - remotely assessing the emergency case; - organization of actions (incl. spare parts) and additional support (mc supplier + inside Conti) in order to overcome the emergency - communication to all involved parties; - traveling on short notice (latest next day); - documentation of emergency case in standard knowledge management - Followup case closing;KNOWLEDGE MANAGEMENT - sophisticated problem solving approach (not try and error); - analyse of emergency case (root cause analysis) => definition of actions (training, spare parts + preventive maintenance, proposal for mc upgrade); - Build up database and keep it update on clusters of failures and sharing;COACHING - conduct training (local engineers + maintenance); - coaching the local Engineering in order to empower the local Engineering to manage emergency cases w/o external support; - follow up of agreed training plans;SUPPORT OF LEAD EXPERTS - programming of specific PLC programs; - validation of new machine functions / processes;PLANT SUPPORT cover local resources shortage in (Brazil, USA, Mexico & Equador);>outdated>Controls & Drives Regional Specialist of The Americas - Curing and Final Finishing Areas - Technical and Service Support for tire manufacture plants in Americas. - Member of the Controls & Drives Central Team located in Hannover.Field services, technical support on Automation and Drives tecnology since 08/2000.Participation in various projects all over Brazil and countries like Iran and Turkey.