Izajul Haque Email & Phone Number

Gurgaon, India

● Leading and managing the entire life cycle of various Multilingual AI Data collection projects, viz. Speech Recognition (In-Car, In-room, In-Studio, Call-center & telephonic Conversations), Handwriting & Image.● Budgeting, planning, execution, and delivery of all projects while coordinating with cross-functional teams.● Developing and maintaining project plans, workflows, guidelines, and resource materials.● Primary contact for Key Accounts and directly accountable/responsible for successful project delivery.● Building and Managing hundreds of local teams in various countries for AI data collection projects.

Gurgaon, India

● Designed effective process and management system solutions (workflow, dashboards, etc.) ● Training translation Team on cloud-based CAT tools (especially for quality management and productivity).● Engagement with the various teams to document and review training material.● Helped inclusion of a new service (Multilingual OE Coding) which was very cost effective to the MR clients. ● Researched and worked upon new areas of revenue generation for company’s growth.

Gurgaon, India

• Managed the operations team including any subcontractors.• Ensured Projects are executed using agreed standards & processes.• Reviewed and approved all project documentation includes budgets and timelines.• Responsible for ensuring best value is obtained for the project including supplier.• base, use of internal and external resources.• Writing detailed and summarized project progress reports for clients and stake holders.• Tracking activities against the detailed project plans.• Updating project plans to include agreed changes.• Producing accurate financial reports.• Monitoring actual expenditure figures against project budgets.• Organizing and facilitating Project Steering / Operating Committees meetings.• Escalating issues and areas of concern to Directors.

Gurgaon, India

• Manage project costs, budgets, and client expectations.• Anticipate and make recommendations as per the client’s needs• Coordinate projects by communicating timely & effectively with client & operations team to follow all steps to ensure the project stays on track.• Conference call with the client on process updates and performance of the team .• Provide excellent customer service with a positive attitude to every client, on every occasion.• Receive the emails/calls from client, understand the requirement, coordinate with Operations team and get it done within the timeline.• Coordinate and authorize quotations for client approval & assist in preparation of client invoices.• Engaging and maintaining relationship with existing clients.• Provides prompt and efficient service to clients including the appropriate escalation of any issues.• Provide regular updates to clients on the progress of the projects.• Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.

New Delhi Area, India

• Managed a small team as well as multiple activities of websites individually and responsible for Increasing traffic to the website through Search Engine Optimization (SEO), Social Media Optimization (SMO), getting higher rank on major search engines.• Strategic Planning - Establishing own goals and of the team to match corporate goals, short term and long-term budgets and developing business plans for the achievement of these goals.• Web Analytics - To analyze website traffic, revenue, pages/session, bounce rate, study the user experiences and behaviour on the website and making changes accordingly.• PPC Marketing - Google Adwords, Structure Optimization, Campaign Management, Display and Video campaign Management, Reporting and Analysis, Facebook, LinkedIn, Yahoo/MSN AdCenter ads. • Comparison Shopping Engines: Created and optimized product feeds for Google Product Search (Base), Yahoo Shopping, Bing Shopping etc.• Website Management - To review and manage the quality of content and creative.• Website Marketing - Site Design and Architecture, Wireframes and Mock-ups, Understanding of Web Design, Development and Hosting Elements, Landing Page Design and Analysis, Conversion Optimization.• Recommendation for utilizing specific methods or ideas to improve quality traffic based on traffic analysis and reports.

New Delhi Area, India

• Preparing Project Initiation documentation.• Responsible for costing, estimating planning and delivering projects.• Project Margins and Expense Management including Budgeted Sheet.• Managing Multiple Projects Simultaneously.• Preparing a sample prior to start, conducting kick-off meetings to capture project deliverable and timelines, which help in successful completion of project.• Maintaining and completing Project Key Performance Indicators.• Ensured staff and sub-contractors timesheets were accurately completed.• Writing detailed and summarized project progress reports.• Tracking activities against the detailed project plans.• Updating project plans to include agreed changes.• Monitoring actual expenditure figures against project budgets. • Vendor management.• Helped in building the Quality control team and worked closely with them.• Assisted in identifying and implementing process improvement/quality initiatives, team initiatives etc.

New Delhi Area, India

• SEO - Keyword Research and Analysis, On page Optimization, Link Building and SEO Reporting and Analysis.• Email Marketing - Email Strategy and planning, Extensive knowledge of Best email marketing practices in segmentation, List Building, Design, Delivery, Campaign Management and Analysis • Social Media Marketing - Facebook, Twitter, LinkedIn and YouTube marketing strategies, Corporate blogging, Online PR, Online reputation management & monitoring. • Website Content Testing: Good knowledge of set up A/B and multivariate experiments in Google Website Optimizer.• Comparison Shopping Engines: Created and optimized product feeds for Google Product Search (Base), Yahoo Shopping, Bing Shopping etc.• Website Management - To review and manage the quality of content and creative.• SEO Ecommerce Website - Product submission, Product image optimization, SEO of each product• Traffic Analysis, Visitor Tracking, preparing reports for assigned websites using Web-Trends and Google Analytics.• Extensively worked on customization and integration of social media tools like Facebook, Twitter.• Handled Cpanel and Parallel Plesk for Server Management and PHPMyAdmin.• Integrated and customized already available Themes and Plug-in.

• Interface for the Clients from Eastern states for all commercial work.• Liaise with commercial managers for any project related issues.• Accompanied Managers/SM/GM/MD for various meetings in Kolkata region.• Payment follow-up and helped in Reconciliation of same. • Managed distribution of the C-forms and Way bills for commercial department.• Managing petty cash and other bank related work in Kolkata Branch.• Resolving customer queries.• Following up with principal companies for timely settlement of claims / credit notes.

Master’S Degree, Master Of Computer Applications, 1

Bachelor’S Degree, Computer Software And Media Applications, A