Técnico De Asistencia Para Ti
CurrentIn my role, I combine daily technical support with advanced project development using Java, Basic4Android, Basic4Java and PowerBI. I provide comprehensive assistance to internal users, solving hardware and software problems, and performing preventive and corrective maintenance to ensure the optimal functioning of the systems.I develop robust enterprise applications in Java and manage projects from planning to post-release support. I use Basic4Android to create custom mobile apps that improve functionality on Android devices, and Basic4Java for desktop apps that automate processes and manage data. Additionally, with PowerBI, I create interactive reports and dashboards that provide key insights into business performance, making it easier to make informed decisions.I have optimized technical support by reducing incident resolution time by 30% through standardized procedures and improving diagnostic tools. I developed a mobile application with Basic4Android that increased operational efficiency by 25% and a PowerBI solution that improved strategic decision making. I also led the update of an application in Basic4Java, improving its performance and scalability.In my time at Quibac, I have demonstrated advanced skills in development, reporting and project management, combining technical expertise with a client-focused approach.
