• Conducting and presenting research at international conferences, workshops, and other academic or professional forums• Assisting in teaching or training activities, such as leading seminars or workshops• Providing guidance and mentorship to postgraduate students, interns, or junior researchers• Coordinate and oversee the scheduling and milestones to ensure the timely accomplishment of research objectives• Collaborating with researchers and professionals internationally, both within and outside the institution, to facilitate global perspectives and foster cross-cultural exchange in research endeavors

Host Institution: Athens University of Economics and Business • Engaged in quantitative research and carried out statistical analyses according to the project’s requirements• Actively collaborated with the project’s team to ensure the achievement of research objectives and milestones, while also contributing to the efficient management of project resources• Prepared progress and results reports, documented research methodologies, and communicated results to project stakeholders and funding agencies• Handled administrative tasks related to the project, including event management and coordination of several project activities

Host Institution: Athens University of Economics and Business • Conducted exploratory qualitative and quantitative research• Developed questionnaires, collecting, and analyzing data for the research partners (University of Cyprus, University of Limerick, Ireland, and University of Cranfield, UK)• Writing research papers for publication in academic journals and conference proceedings• Presented research findings at conferences, workshops, and seminars, and actively participating in academic discourse

• Provided strategic support to establish a network of program ambassadors across various countries. Aimed to enhance outreach efforts and attract prospective students from diverse backgrounds to the postgraduate study program• Conducted research on the development of international initiatives and partnerships with universities and organizations abroad• Planned, organized, and implemented the annual Career Fair event (100+ candidates, 40+ employers)• Mapped, identified, and advised on new tactics for restructuring the Talent Development Plan• Managed the Program’s website, participating in the execution of online marketing activity and suggested improvements to increase visibility and build stronger brand awareness (creation of engaging online content for social media channels, campaigns)• Supported all offline marketing activities as required (training and peer group activities, collaboration with other institutions, educational workshops, print advertising)

• Created positive engagement and collaboration through the establishment, maintenance, and usage of effective means of communication (email, in person interactions, presentations, newsletters, LMS) with the faculty, students and other stakeholders (sponsors, suppliers etc.) on a daily basis• Coordinated and monitored the annual academic program of more than 200 students and 50 professors (local and international), ensuring that the highest standards in teaching, faculty and student interaction are met• Collected and analyzed data concerning the evaluation performance of academic staff through research tools• Conducted the feasibility study of the iMBA Program for the Ministry of Education • Developed case studies for the iMBA courses “Personal Skills Development” and “Knowledge Management”

• Coached, trained, and monitored progress of more than 100 new hires in operations, with a focus on customer service• Ensured efficiency of ground operations and excellence in customer service in a multicultural environment (assigned with more than 300 passengers daily), keeping in line with the company’s vision to build and maintain its global leadership position in the industry• Communicated customer issues with cross-functional teams and devised successful strategies to enhance the customer experience, including resolving problems, complaints, and complex situations• Assumed senior duties as acting supervisor and on-the-job facilitator within the 1st year of employment• Received the “Najm Appreciation” award for demonstrating high levels of professionalism, a positive can-do attitude, and exceptional teamwork

• Supported office operations, managed official documentation for state authorities, maintained physical and digital personnel records (contracts or requests)• Involved in recruitment process through screening and shortlisting applications forms

• Managed communication, providing customer service to individuals and business executives• Gained an understanding of customers’ needs, empathized and influenced them towards certain purchasing decisions through face to face promotion of services (organization of team-building corporate events, outdoor activities)• Focused on learning and development activity supporting the company’s business objectives (monthly staff training and consulting sessions)• Built a strong engagement culture with high levels of productivity (achieved a 10% increase in sales rate within the first 6 months of employment)