Izu Ebenebe Email & Phone Number

Fairburn, GA, US

Social Circle, Georgia, United States

Fairburn, Georgia, United States

• Oversaw and managed a team of warehouse associates, assigned tasks, provided training, and performance evaluations.
• Created and optimized daily work schedules based on workload, labor availability, and customer requirements.
• Addressed and resolved any and all operational issues during shift, minimizing disruptions to workflow.
• Maintained positive employee morale, handled disciplinary actions where necessary, and fostered a productive work environment.
• Ensured the efficient flow of goods through the warehouse, including receiving, storing, picking, packing, and shipping.
• Adhered to safety regulations and procedures and conducted safety inspections, GEMBA and 5S walks.

Fairburn, Georgia, United States

• Oversaw all aspects of logistical operations including load planning, product shipping/receiving,dispatching and accurate record keeping for direct reports.
• Coordinated entire inbound process from customer delivery appointments to receiving andinduction into inventory using JDA/Blue Yonder. Ensure customer satisfaction by managing teamto achieve daily KPI goals.
• Created/Managed daily load planning process for DP World Logistics, Fairburn GA warehouse usingExcel/Google sheets/JDA.
• Liaised with Warehouse Operation teams to resolve load plan issues and facilitate on timeshipping.
• Identified and communicated any exceptions/at-risk shipments, and developed/proffered solutions to ensure timely flow of goods.
• Managed carrier partners to ensure daily execution of all inbound movements.

Fairburn GA

Fayetteville, Georgia

• Coordinated logistics and supply chain management including product shipping processes, tracking and returns. Implemented workflows towards automation of business processes.
• Developed new skillsets in using the BRIGHTREE platform for new brace patient intake.
• Managed the Customer Relationship Management system, and coordinated customer engagement efforts. Successfully led customer service improvement initiatives across multiple departments.
• Implemented an advanced data tracking and analysis system for a customer-centric transformation of CRM to include call center activities, orders, help desk and technical support across multiple departments with noted.
• Performed various administrative and basic accounting functions such as research, data analysis and billing support tasks including Medicare eligibility and ran routine and ad-hoc reports, maintained supply stocks, and.
• Performed miscellaneous and job-related backup duties as assigned