Zaid Ali Email & Phone Number

Lahore, Punjab, Pakistan

Managing of all LIVE and UAT environments with data sources, resolving errors during service maintenance.Installing new and upgrading existing servers and configuring hardware, services, directories, and storage in accordance with the operational requirements.Hands-on experience in customizing kernel parameters and user limits in Linux servers to enhance performance and security.Troubleshooting and technical support of different applications like Ofsaa, CRM, AML… Show more Managing of all LIVE and UAT environments with data sources, resolving errors during service maintenance.Installing new and upgrading existing servers and configuring hardware, services, directories, and storage in accordance with the operational requirements.Hands-on experience in customizing kernel parameters and user limits in Linux servers to enhance performance and security.Troubleshooting and technical support of different applications like Ofsaa, CRM, AML, TBAML.Application and database patches deployment of the core banking system and other applications.Administrating Windows and Linux Servers networks, domains, users, group roles, and services. Work on Requirement gathering, Implementation, Testing, Documentation, Production support, and End-User support.Configuring Volume Groups and Logical Volumes, extended logical volumes for the system growth needs using Logical Volume Manager (LVM).Restoration of UAT environment with backups of LIVE environment.Managing spaces of some LIVE databases environment.Documented all server, application and network problems and other unusual events in detail.Install Windows and Linux server systems.Flexcube Application Administration and cloning.Initiating, monitoring, and completing of EOD (End of Day) for Flexcube Branches.Contact MOS (My Oracle Support) in case of EOD failure and resolve issues on time.Implementation of different software applications /Banking Software and their support.FCCM EOD, Data extraction, Application services.Monitored Disk space usage and system logs for all company computers and network devices to maximize uptime.Monitor errors and system maintenance logs, administer replication, logSupport for identifying, troubleshooting, and resolving hardware, software, and network-related problems.ADC Services start/Stop on requests.ADC all application configuration, cloning, and managing services.Upload batched via Toad Oracle. Show less

4Th Floor, Allied Bank Head Office, Tipu Block, New Garden Town، Lahore

Performing different types of Application tasks. Deployments on Production Environment.Monitored Disk space usage and system logs for all company computers and network devices to maximize uptime.Monitoring the servers on daily basis.Installing packages through local yum repositories.Troubleshooting and Technical Support on the production Environment of all Banking EBS Applications i.e., Genesis, UNIS ON-CRM, IRIS, Email2SMS, Internet Banking MyABL, WhatsApp Banking… Show more Performing different types of Application tasks. Deployments on Production Environment.Monitored Disk space usage and system logs for all company computers and network devices to maximize uptime.Monitoring the servers on daily basis.Installing packages through local yum repositories.Troubleshooting and Technical Support on the production Environment of all Banking EBS Applications i.e., Genesis, UNIS ON-CRM, IRIS, Email2SMS, Internet Banking MyABL, WhatsApp Banking, etc.Proper Health-Check of all Applications and troubleshoot the issues that occur.Handling Application and Server Logs as well as reviewing and analyzing logs to identify the root cause of any issue.Backups and Purging of Logs on the Production Environment after verifying via Check sums per the Bank’s Data Retention Policy.Working on MyABL Digital Mobile Application and managing all servers Admin Servers, Manage Servers, Node Manager, etc.Experience in application and server monitoring.experience in the Manage Engine Application Manager tool.Configure and maintain partitions volumes, volume groups and logical volumes, and files system extended logical volumes using Logical Volume Manager (LVM).Create profiles of RSA / VPN, do configurations with the user, and troubleshoot if face any error/issue while connecting VPN.Install Windows and Linux server systems.Working with File System, Services, Devices, and Security.Working on Oracle Web-Logic Servers and deployment of Applications and EAR files.Working on Unix/Linux machines.Integration of Windows and Linux servers with Samba.Resolving escalated customer complaints in CRM as well as complaints for ATM Card limits.Maintain Issue workbook daily for 1st level investigation and for future ease and use. Show less

Education record

Bachelor'S Degree, Arts, C

Intermediate In Computer Science, Computer Science, B

Matriculation, Science, B