Digital Project Management -Led and managed three successful digital transformation projects, optimizing cost effectiveness. -Spearheaded the development of a database, leading to improved data accessibility and a significant reduction in manual data entry. -Developed the Business Requirement System (BRS) for the PETRONAS Integrated Logistic System proposal, aimed at optimizing financial processes for PETRONAS Group Tax. -Key liaison for communication with PETRONAS Digital and PETRONAS Group Tax regarding digital project concerns.Reporting & Analysis -Led the transformation of financial taxes reporting from manual to digital reporting for Customs Johor and Customs Putrajaya on a quarterly basis. -Prepared Power BI departmental quarterly financial taxes reports for PETRONAS Group Tax. -Consolidated data from K1 documents using a machine learning model. -Performed data verification to ensure the accuracy of reporting.Indirect tax -Managed to verify all importation items to ensure qualification for tax exemption, resulting in RM 13 million financial cost savings in import duty and sales tax. -Performed maintenance of the database to assist with reference before disposal activities occur. -Facilitated the verification process with PETRONAS Group Procurement.Stakeholder Management -Building a strong rapport with Customs, including orchestrating engagement sessions with RMCD Johor and organizing Customs workshops on bonded license warehouse operations. -Performing Borealis monitoring according to SEP guidelines.

• Proficient in planning, strategy, and stakeholder management, with experience in developing and monitoring stakeholder engagement plans using PowerBI Dashboard quarterly. • Skilled in leading department meetings, organizing corporate events, and efficiently managing pre-event documentation, demonstrating strong event management capabilities. • Subject matter expert for the Borealis System, facilitating training for new users and effectively engaging with external stakeholders through programs and site visits, highlighting adept stakeholder management skills.