Nurizzati Maisarah Email & Phone Number

• Debugged thorough investigations on returned devices, executing test plans to verify failures, isolating faults, and establishing root causes; findings led to a 30% reduction in return rates and improved device reliability.• Produced detailed documentation from device receipt through analysis to archiving using JIRA, Track Wise, and Oracle, improving process traceability, and reducing documentation errors.• Presented comprehensive analysis findings and tailored recommendations to a… Show more • Debugged thorough investigations on returned devices, executing test plans to verify failures, isolating faults, and establishing root causes; findings led to a 30% reduction in return rates and improved device reliability.• Produced detailed documentation from device receipt through analysis to archiving using JIRA, Track Wise, and Oracle, improving process traceability, and reducing documentation errors.• Presented comprehensive analysis findings and tailored recommendations to a diverse group of stakeholders, enhancing decision-making processes, and ensuring alignment between technical and non-technical teams, resulting in enhanced project outcomes.• Evaluated and documented over test results and failure analysis findings into the Complaints Handling System, streamlining issue resolution processes and improving response time.• Identified and established over 100 detailed Device Analysis Reports, leading to a 40% faster resolution of device issues, and providing critical insights that increased product design and reliability. Show less

• Diagnosed and troubleshot PCBA (Printed Circuit Board Assembly) using standard test equipment, identifying, and resolving performance issues with an 85% success rate in reducing error rates.• Performed in-depth defect analysis for PCBA and components, achieving a reduction in recurring issues by collaborating with cross- functional teams to implement targeted corrective actions.• Repaired or replaced defective or malfunctioning circuitry and electronic components with precision… Show more • Diagnosed and troubleshot PCBA (Printed Circuit Board Assembly) using standard test equipment, identifying, and resolving performance issues with an 85% success rate in reducing error rates.• Performed in-depth defect analysis for PCBA and components, achieving a reduction in recurring issues by collaborating with cross- functional teams to implement targeted corrective actions.• Repaired or replaced defective or malfunctioning circuitry and electronic components with precision soldering, improving overall total WIP.• Executed component research, schematic verification, and continuity checks, leading to improvement in diagnostic accuracy and system performance. Show less

1.Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners2. Answered customers' questions, and provided information on procedures or policies.3. Inventory and Stocks Co-Captain - assisted in the completion of cycle stock counts, stock checks and external counts and ensured all stock movements were replaced, rotated and recorded4. Assist with store stocking, floor-sets and opening/closing… Show more 1.Established or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners2. Answered customers' questions, and provided information on procedures or policies.3. Inventory and Stocks Co-Captain - assisted in the completion of cycle stock counts, stock checks and external counts and ensured all stock movements were replaced, rotated and recorded4. Assist with store stocking, floor-sets and opening/closing procedures Show less

Serdang, Selangor, Malaysia

• Achieved to fabricate glass from waste rice husk and studied the optical properties of silica borotellurite doped with samarium.• Able to analyze the properties of the glass using different method such as density and molar volume, XRD and FTIR analysis.