Izzatul Rani Abdul Aziz Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Project Management: Collaborate with the operations team to manage multiple projects concurrently. Assist in project planning, scheduling, and monitoring to ensure timely completion and adherence to client requirements.- Team Coordination: Support the operations team by coordinating tasks, allocating resources, and monitoring individual and team performance. Foster a collaborative work environment, promoting effective teamwork and knowledge sharing.- Quality Assurance: Implement quality control measures to ensure deliverables meet or exceed client expectations. Conduct regular audits to review the accuracy, consistency, and compliance of operational processes and outputs.- Data Analysis: Utilize digital marketing analytics tools and platforms to analyze performance metrics and generate actionable insights. Collaborate with the analytics team to identify trends, patterns, and opportunities for optimization.- Training and Development: Support the professional growth and development of team members by providing guidance, training, and mentoring. Identify skill gaps and coordinate relevant training sessions to enhance operational capabilities.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Collect, analyze, and interpret marketing data from multiple sources such as digital analytics platforms, market research reports, and customer surveys.- Identify key performance indicators (KPIs) and develop reports and dashboards to track marketing campaign effectiveness, customer behavior, and overall business performance.- Conduct thorough market research and competitive analysis to identify market trends, customer segments, and opportunities for growth.- Collaborate with cross-functional teams including marketing, sales, and product development to gather insights and support decision-making processes.- Develop predictive models and conduct statistical analysis to identify patterns, trends, and opportunities for optimization.- Provide actionable recommendations based on data-driven insights to enhance marketing strategies, improve customer targeting, and drive revenue growth.- Monitor and report on industry trends, emerging technologies, and best practices in marketing analytics to identify new opportunities for improvement.- Assist in developing and implementing A/B tests and experiments to optimize marketing campaigns and improve conversion rates.

Damansara, Selangor, Malaysia

- Discussing with team mate to complete client’s marketing proposal for their e-marketplaces onmonthly basis.- Ensuring that every client’s sales analysis is inserted in data in order to create marketing proposal forthe following month. - Executed marketing proposal that is approved by clients.- Doing ad hock task which are churn out from the total sales for a year on a monthly basis.- Create content for client’s social media and post it after approval from the clients.

Seri Kembangan, Malaysia

- Encourage the client to enhance their investment with the bank.- Create an understanding on the benefits of ASB Financing Research designated areas for potentialsales.- Setting appointment with clients to provide personal financial advised.- Ensuring that every customer details is inserted in data to obtain monthly KPI.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Preparing Premium Cards KF billing report for new embossing tracking and spending.- Work closely with Virtual Banking, Creative Agencies and Compliance in strategizing thecommunication channels. - Performing PIB, SMS, eDM blast and other communication channels to internal and external stakeholders on Card’s value proposition and promotions updates.- Coordinate campaign’s fulfillment for Premium Credit Cards Campaign.- Perform CRM to ensure that clients are engaged and create good relationship with the customers.

Kuala Lumpur, Malaysia

- Monitor and develop full set of full user guideline for e-Wasiyyah system- As an advisory for trustee selection (eg. MyAngkasa Amanah)- Responsible to complete the process of opening Wasiyyah Dot Com Bank Islam current account at Medan Mara branch.- Retrieve the board reso and send it to Bank Islam Medan Mara to complete the process of closing down Bank Islam current account at Tanjung Malim- Review agreement with MyAngkasa Amanah- Develop transfer of money flow chart from customers to company’s bank account- Develop Wasiyyah Dot Com company profile and conduct marketing campaign for e-Wasiat- Liaise with trustee agencies other than MyAngkasa Amanah to engage into additional partnership

Kuala Lumpur, Malaysia

- Managed calls and liaise with call centre department pertaining to disputes and enquiries- Advised the customers pertaining to problems related to SSM e-info matters- Planned, arranged and prepared the items required for the event- Extracted relevant customer’s sales report for income summary- Conducted sales and marketing of products at Matta Fair; at Villa Putra Condominium- Conducted research on e-Wasiyyah product- Presented slides for e-Wasiyyah to customers

Sunway Pyramid, Malaysia

- Administered in customer service - Operated the cash register and handled cash transactions with customers- Maintained clean and tidy checkout areas- Provided value added services to customers by suggesting latest promotions and recommendations

Banting, Malaysia

- Managed data entry for successful and approved finance application into Bank Rakyat Financing System.- Assisted customers pertaining to their inquiries and needs- Operated customers' personal financial application to ensure sufficient document were provided

Bachelor Of Business Administration (Hons.) In Islamic Finance

Activities and Societies: Committee Member of University Islamic Finance Association

Diploma In Islamic Banking And Finance

Activities and Societies: Student Representative Council of Kolej Professional Mara Bandar Melaka: - Assisted college administration.