Izzie Littman Email & Phone Number

Folsom, Ca, Us

Folsom, Ca, Us

Claremont, Nh, Us

- Managed agile and hybrid projects/proofs-of-concept by developing concepts, requirements, epics, user stories, run sheets, micro-content (messaging, user guidance), developer, tester, and administrator artifacts.- Developed content, requirements, solution roadmaps, plans, and overarching schedules to support both client and internal projects and initiatives.- Launched and developed internal content - author templates, boilerplate, samples, aids, guides, cookbooks, and tailored tool kits to leverage across organization and business units.- Supported two CMMI certification efforts through content development and mapping of artifacts for assessment.- Developed innovative solutions using document automation flows, CI/CD authoring pipeline for technical specifications, and Power Virtual Agents for user guidance to navigate content libraries.

Claremont, Nh, Us

- Facilitated and hosted client requirements and design sessions, authored requirements deliverables, and managed requirements in both formal and informal management tools. Developed single-sourced online help, and created training, testing, functional, and technical artifacts for internal and external consumers.- Managed teams on complex client engagements for business analysis, design, and testing phases.- Founded mentorship groups and developed a self-paced learning portal featuring videos, exercises, and quizzes. Integrated into the internal learning system for new hire onboarding.

Used expansive development cycle background to accommodate a traditional SDLC, Agile, or blended projects requiring experience with pre-sales requirements analysis to project development requirements analysis. Mapped requirements, determined qualifications, wrote narratives, hosted sessions, and supported client requirement artifacts, templates, and content deliverables for projects.

- Facilitated and hosted client requirements and design sessions, authored requirements deliverables, and managed requirements in both formal and informal management tools. Developed single-sourced online help, and created training, testing, functional, and technical artifacts for internal and external consumers.- Managed teams on complex client engagements for business analysis, design, and testing phases.- Managed agile and hybrid projects/proofs-of-concept by developing concepts, requirements, epics, user stories, run sheets, micro-content (messaging, user guidance), developer, tester, and administrator artifacts.

Santa Clara, California, Us

- Conducted benefits analysis to evaluate stakeholder adoption of tools, providing valuable insights to drive decision-making.- Collaborated in design and development sessions, contributing to the creation of requirements, user stories, use cases, and storyboards.- Developed content for the Enterprise Content Management Solution and Developer community portals, ensuring the availability of high-quality knowledge resources.- Led product adoption sessions and built an extensive education and training knowledge portal for staff, facilitating their learning and development.- Utilized diverse training methods, including videos, narration, and presentations, to effectively train various groups on different tools.- Provided guidance and training to international Developer groups on authoring concepts and tools.

Designed and developed instructional content and videos for Technical Writers and Engineers; DITA/XMetal/SDL, Minimalism, Reuse, Single-Sourcing- Achieved a high quality and high video production rate by developing high impact content and training materials for engineers and technical writers new to DITA/XMetal and SDL.- Reduced requirement and project ambiguity by developing plans, writing strategies, user scenarios, scripts, storyboards for multiple training video series for mobile and engineering base.

Tokyo, Jp

- Coordinated the development of the content strategy and led the adoption and conversion plan to support the division's goal of content standardization.- Trained internal authors and provided guidance on content strategy to ensure alignment with the division's content standardization objectives.- Conducted cost benefit analysis and utilized XSL third-party conversion tools for active modeling.- Collaborated with Developers to author comprehensive manuals encompassing administration, installation, technical (API, SDK), training, and support for the biometrics suite, enabling seamless Identity-as-a-Service (IDaaS) support.- Managed and enhanced content throughout the entire lifecycle, from pre-sales efforts (RFPs, RFOs, RFIs, etc.) to post-sales, ensuring consistent messaging and product quality improvements.