Izzy Joyce Email & Phone Number

New York, Ny, Us

Boston, Ma, Us

- Became a secondary subject matter expert on internal marketing automation tool Gray Matter- Identified and improved underdeveloped areas in Gray Matter documentation and onboarding processes- Updated multiple email templates and campaigns to align with branding changes and improve logic- Contract terminated prematurely due to company wide organizational restructuring and budget restrictions

San Francisco, California, Us

- Worked on the Inbounds teams to triage, escalate, and resolve internal and customer facing bugs- Created and maintained multiple Python scripts to facilitate large batch inbounds for top selling customers- Implemented and optimized large queries, views, and tasks in MySQL for internal and external reporting- Oversaw cross-team communication to identify bug trends and provide visibility into support metrics- Trained new Support Engineers on the bug triage process for teams under the Inbounds scope

Mountain View, Ca, Us

- Worked on the Enterprise Core infrastructure to enable new flexible collaboration features for customers- Developed the asynchronous data orchestration layer in Java to facilitate communication between the backend API and frontend components and support CRUD operations for new collaborative entities- Worked in an Agile team environment and participated in weekly sprints and planning meetings

I worked on the Nuclide debugger team in developer infrastructure using mainly NodeJS, React Native, and Python to implement a code sandbox, as well as fix front end behavior for various related parts of the IDE.

Bachelor Of Science - Bs, Computer Science

High School