Izzy V. Email & Phone Number

Winchester, Virginia, United States

- Ensure the production team operates with the highest integrity and artisty when handling customer orders- Drive customer satisfaction, talent development and knowledge acquisition across production- Communicate with Operations, Retail and Customer Experience teams to deliver quality products- Expert in art handling, including receiving, mounting, and unmounting techniques

Clear Brook, Virginia, United States

- Managed a team of 30+ Amazon associates, maintaining compliance and consistency regarding Standard Work and took corrective action as needed.- Developed talented individuals through monthly one-on-ones and quarterly career growth actions, prepared associates for promotional interviews and coached daily on Safety, Quality and Productivity.- Created and implemented productivity strategies by analyzing work forecasts, assessing labor needs, and collaborating with the management team to balance labor and workload, ensuring cost expectations were met and addressing any deviations.- Established and maintained quality control standards, reviewed Inventory Record Defect Rate and Defects Per Million Opportunities data on a daily, weekly and monthly basis to identify trends.- Participated in and led process improvement initiatives.- Ensured a safe work environment by coaching associates, participating in the Safety Committee and partnering with the Safety team on a regular basis.- Supported recognition by engaging with the team daily, assisted in community events to drive engagement and communicated policies to associates.

Blacksburg, Virginia, United States

- Record invoices for ordering food and supplies for dining services in FoodPRO and file physical and digital copies in Microsoft Teams based on fiscal year and vendor- Keep track of transfers to other dining locations and perform transfer maintenance- Handle employee information including hiring documents, schedule management, training records, leave reports, etc.- Manage and file all other miscellaneous records of operations

Blacksburg, Virginia, United States

- Provide excellent customer service to ensure a successful guest experience- Collaborate with other departments and employees as well as serve as a primary contact for conferencing- Serve in a nightly on-call duty rotation- Handle conference information and communications, guest preparations and audits (ex. check-in and check-out), lost and found items, desk operations and room, etc.- Attend weekly staff meetings and training sessions

Blacksburg, Virginia, United States

- Supervise operations and effectively manage and lead employees to provide high quality service.- Train incoming student employees on various stations, teaching them new skills and connecting with people in the process.

Blacksburg, Virginia, United States

- Provided a friendly and clean environment to customers to ensure satisfaction.- Cashier trained and certified, up-to-date knowledge of operations in food service.

Fairfax County, Virginia, United States

- Worked on a large-scale marketing project gathering mailing addresses and tracking mulching for homes as well as categorizing them in Excel based on the home’s lot size and tree canopy- Designed and mailed postcards and flyers for the company to send out as part of the marketing project- Continuously worked on the company’s website updating store prices and maintaining accessibility- Managed the company’s physical hiring documents (such as W-4, I9, etc.) to copy, scan and upload to a shared drive

Bachelor Of Fine Arts - Bfa, Creative Technologies, Graduated

Advanced Diploma, Graduated