Acquired knowledge of the healthcare revenue cycle and demonstrated active listening, collaboration, and problem solving in a high-productivity work environment.• Processed and mailed correspondence with the utilization of EPIC & Microsoft programs.• Types of Correspondence include (Authorizations, Regular Mail, Refund Request, Medical Records, PB, SBO, EOB’s, DRG’s, Checks, & More)• Prepped and processed external and internal mail/correspondence.• Processed correspondence with accuracy and timeliness.• Prepared documents for scanning into imaging system.• Scanned and indexed documents into imaging system.• Documented patient account notes of correspondence received.• Completed check logs for all checks received.• Processed correspondence within two business days of receipt.• Completed correspondence productivity log and provided information to manager on a daily, weekly, monthly basis.• Verified documents.

Acquired knowledge of healthcare operations and learned the basics of clinical procedures.• Calculating daily revenue and comparing to system reports.• Financial data review and financial chart preparation. • Participating in patient time study & data collection.• Registration and insurance verification.• Human resources responsibilities.• Claims review and analysis.• ICD-10 and modifier codes.• Tracking medical records.

Acquired knowledge of teaching health and physical education at any level. • Observed the Health & Physical Education teacher and their students.• Instructed students on principles and concepts of healthy living, including benefits of active lifestyles, good nutrition, and stress management.• Completed documentation of classroom and individual recordkeeping.• Utilized current technology to enhance classroom instruction.• Participated in classroom/gym activities.• Contributed to the lesson plan.

Completed sales transactions within the establishment and performed other support functions.• Serve 45+ guests daily at the front register.• Reported and responded to guests’ concerns and complaints in a warm and courteous way.• Organized tables and chairs, and escorted customers who needed assistance to dining area.