• Manage as Product Owner process to ensure payments for PILs and Payroll.• Review and ensure end to end process to implement new Payroll products.• Define products in collaboration with risk and product management teams.

• Analyze and manage functionality about CRM as Product Owner.• Obtain and analyze data and figures of activities in branches and customers.• Made release plan in collaboration with IT teams.

• Analyze credit information and its trends, balances, interests, amount to pay, payment date, last payment amount, original amount, and ensure quality.• Manage and analyze the information for the generation of the Personal Loan Bureau report by KPI's and backtestings.• Automate and maintain weekly spending control for Budget of Credit Bureau products.

• Lead analysis focused on credit policy risk through Credit Bureau retrieval information variables and Credit Bureau Report for consumer portfolios, Cards, Pils, Payroll and Mortgage.• Lead analysis about credit information and its trends, balances, interests, amount to pay, date of payment, last amount of payment, original amount, and ensure quality by KPI´s and backtesting.• Make executive reports and presentations for the Consumer Risk Committee about consumer portfolios.

• Resposible of all retrievable information which Citibanamex required to Credit Bureau for all consumer portfolios (Credit Cards, Personal Loans, Payroll Loans, Mortgages).• Make analysis for retrievable information of Credit Bureau for Risk and Campaign strategies.• Managed the budget about expenses for all retrievable information from Credit Bureau.

• Make local regulatory reports about reserves information about Mortgage, Auto Loans, Payroll and Personal Loans for CNBV and Banxico.• Make improvements using SAS and tracking source information.• Make controls and reconciliations for consumer portfolios.