I have honed my competencies in customer service at FedEx, where onboarding and conflict resolution are at the heart of my role. My journey in customer support began at Alorica, Clark, where I also stepped up to supervise team operations and train new hires.At Alorica, our team efficiently managed customer inquiries and technical issues, supporting clients with company services and billing concerns. In my current role, these skills translate into providing exceptional service and fostering positive client relationships. I am committed to leveraging my background to contribute to a culture of excellence and diversity at FedEx.