• Worked with the user group for requirement gathering throughout the planning and implementation.• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.• Created new User Accounts and assigned Profiles as per their role in role hierarchy.• Defined Org wide default to restrict access from users.• Customized Page layouts for Standard/Custom objects and assigned Record Types.• Created Data Validation rules and Formulas as per business requirement.• Worked with various Confidential Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.• Created and used Email templates in HTML and Visual Force.• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Confidential, checking for the correctness of the data.• Worked with Confidential team to make application certified.• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES.• Help users with Chatter teams/Groups and follow application as well.

• Develops work plans or reviews other work plan timelines and manages workflows to meet project timeframes.• Working with management and end-users to create and manage workflow rules, data validation, processes and flows.• Work with management, create and manage complex workflow rules, data validation, and triggers.• Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes.• Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting.• Experience in working with automating opportunities, quotes by CPQ tool. • Work Closely with Team Lead or Project Manager to develop solution in accordance to the system design• Work with Manager to provide scope and timelines.• Integrated the Apttus CLM Agreement functionality with Salesforce standard opportunities and custom objects. • Obligated to creating the Query Template, Agreement Protection, and Agreement Rule and assigning DocuSign Tagging. • Implemented Dynamic Document Assembly for conditional clauses.• Created Agreement End to End process by using wizard.• Executed Wizard Designs, Wizard Input Rules, Wizard Component Library in APTTUS Contract Wizard.• Implemented Salesforce integration with third party systems like SAP SD Module, APIGEE Using REST API.• Good Understanding of Continuation services in Salesforce and implementation of continuation service for making parallel callouts.• Work with offshore to provide hands-on, expert-level technical assistance.• Used Change sets and Gearset for migrating components from one org to another salesforce org.• Used Data Loader for insert update and bulk import or export of data from Salesforce.com SObjects Used it to read extract and load data from comma separated values CSV files. • Designed developed and deployed Apex Classes Controller Classes and Apex Triggers for various functional needs in the application.

• Participated in requirements grooming sessions with business users, developers and created Technical Design SSO Documents with coding standards and pseudo code.• Worked on Eclipse IDE with Force.com plugin for developing Apex programming and customizing meta-data components.• Developed Apex Triggers, Apex Classes for implementing customizations requested by business users across various objects.• Written and tuned SOQL, SOSL with consideration of Governor Limits for querying across large datasets and performed DML operations.• Designed high level customized Visualforce pages using extension controllers, custom controllers and standard controllers.• Worked on Design and Implementation of product catalog and product attributes to expose on CPQ application. Created integration with Apptus CPQ and CLM applications to automating processes on salesforce platform. • Executed SOQL queries in workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ• Maintained CPQ tool updated with latest functionality by Installing Apttus CPQ releases.• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.• Enhanced the existing portal functionality and moved to community cloud for more functionality including chatter, employee portal, customer portal, channel sales community, and customer support community.• Written apex SOAP web services classes for inbound calls to salesforce and other consumers used Partner WSDL to consume salesforce data.

• Worked with Data loader, Apex Explorer and Eclipse.• Developed and deployed workflows and approval processes for opportunities and products / assets management. Created and used Email templates in HTML and Visual force.• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services. • Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions. • Developed, deployed and designed page layouts, components, custom objects, custom tabs, apex classes, visual force pages to reach the needs of organization.• Designed and documented business logic after information gathering.• Created profiles and implemented Object level, field-level and record-level security. • Created email templates and inbound emails using Visual force for the clients and customers.• The sandbox for testing and migrated the code to the deployment instance after testing.• Experience with programming and customizing standard objects and creating custom objects using Salesforce.com’s inbuilt tools to create and customize objects.• Monitoring Companies sales by salesforce CRM application. Used Sandbox for development and testing and then to production environments.• Managed profiles by managing record level permissions, different objects and fields. Provided reports at different levels of business.

• Designed tables and indexes, Wrote complex PLSQL and Stored procedures.• Involved in fixing bugs and unit testing with test cases using JUnit, developed user and technical documentation.• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition• Designed and developed web pages using JSP, HTML and used JavaScript for client side validation• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work.• Developed data model and stored procedures.• Developed Servlets to process update information.• Used JDBC for communicating with the database.