Responsible for assessing IT strategic plans and project portfolios, identifying the areas with the greatest risk exposure, and ensuring appropriate IT risk management oversight for Prudential’s Individual Solutions Group. Support the objectives of the Operational Risk Management function by helping to ensure appropriate controls are maintained and fostering an intelligent risk-taking culture. - Partner with Risk Officers and IT leaders to identify emerging technology risks and prioritize risk assessment needs- Support Risk Officers in the implementation of operational risk management techniques, including risk and control self assessments, key risk indicators, critical data security assessments, application risk assessments, and technology initiative risk assessments- Monitor IT outages and review after action reviews to ensure controls gaps are addressed- Provide professional expertise and advice on IT risk and control issues, associated action plans, and issue closure criteriaIdentify best practices from across the company and support their socialization and adoption Support presentations to relevant risk committees for IT risk related topicsPromote an effective risk management culture throughout the organization

Directed and oversaw strategic information security initiatives from inception to completion to achieve optimal results and significantly improve processes. Implemented numerous enhancements, both through tools and processes, which significantly improved the overall security profile within the company. Promoted from Director to VP in 2015.• Designed and implemented SDLC security processes for both waterfall and agile methodologies to ensure compliance with company standards and external regulations. Significantly decreased the number of security exceptions and security related production fixes, and as a result have been adopted by other business units within the company.• Partnered with Business Information Security Office (BISO) to ensure overall security and privacy compliance, including PCI-DSS and NYS DFS.• Partnered in the design and implementation of a new tool to manage an extensive service account inventory (10k), providing application level inventory, description, and risk profile. This tool was adopted by multiple business units within the company as a best practice.• Designed and implemented an enhanced tool for Security Exceptions, impacting data collection, tracking, reporting, and approval processes. This significantly increased process efficiency, eliminating overdue exceptions, while decreasing risk. This tool is being used as the model for the new Enterprise standard currently in the design phase.• Identified and piloted new software for static code analysis and developer security training which was adopted at the Enterprise level.• Led a small, cross functional team in the design and implementation of a user access recertification process which significantly decreased unauthorized access. Over 30 criteria driven reports were implemented, allowing us to increase the scope of our review from 14 applications to over 100 within a 3 year period. • Led the security review and remediation of a major vendor as part of a company acquisition.

Participated in a project to create a distribution channel which provided customers the ability to purchase insurance online, in real time. This was a large, complex project, delivered over three phases, which integrated a significant number of existing systems along with a number of new vendors. • Served as Systems Analyst participating in design and implementation of the project.• Liaised between business and systems teams to communicate project updates and create transparency.• Provided project coordination across all of the various systems, both internal and vendors, including management of the schedule, budget, issues, and change control.• Achieved a successful outcome, with all three phases were delivered on time and on budget (>20M in total).Created a new FIC Bank On-Board Console to enable FIC distribution to on-board large, complex financial institutions without systems releases.• Assumed the lead development manager role, and drove the requirements and design process in parallel, by partnering with the business and systems teams in a new and dynamic way, using Rapid Application Development skills learned in Learning Tree course.• Delivered a highly functional product to the business at significantly reduced time and cost.

Systems Analyst for Complaint Handling Management Program (CHAMP). Directed the initial design ideas and project management of the process. • Worked with all development teams to ensure integration efforts were successful.• Primary analyst for Complaint System (CCS), which facilitated a customer’s complaint from initial inquiry through potential remedy implementation. Provided the majority of tier 2 support to the business teams.

ILI Systems – Alternate Dispute Remedy (ADR) Project Served as Systems Analyst managing procedures and requirements for numerous projects supporting the RKS system. Collaborated with business partners to identify and implement a number of enhancements which helped accelerate the completion of outstanding appeals cases.

Varying RolesProgressed through increasing responsibility, providing effective analysis, leadership and consulting for multiple functions. Championed varying process improvement initiatives and exceeded established business goals. • Analyst for application development group, responsible for the design and implementation of an automated P&L accounting system. This system provided a unified system for the entire department, saving a significant amount of time and effort.• Participated in a number of successful implementations for the Wexford Clearing Corporation (a Prudential company) to provide services to other financial institutions. • Automated the Monthly Accounting Close for the Capital Markets desk, cutting processing time from 3 weeks to one week.