Jasmin Brown Email & Phone Number

New York City Metropolitan Area

New York, New York, United States

New York, New York, United States

-Supported program logistics: managed and updated the Change Network calendar; maintained several mail groups; tracked event status with change agents and posted retrospectives.-Coordinated and scheduled regional and global events on the Change Network calendar to drive engagement and transformation across divisions.-Updated and maintained the Change Agent Network's public and private jive sites on a weekly basis.-Created, published, and distributed change-related materials including communications, training materials, process documents and event replays to support change agents in efficiently executing their roles.-Assist with ad hoc administrative tasks daily.

Greater New York City Area

-Committed 10 months of full-time national service with the NYCDOE's Division of Human Capital to increase and support their capacity to serve the diverse population of NYC.-Oversaw OFIS engagement, support, and evaluation with a specific group of HR Directors.-Worked directly with the OFIS Director to develop high-level programming and evaluation measures.-Answered the OFIS general line; taking and relaying messages; providing information to callers and internal departments.-Developed internal communications using the OFIS webpage and SharePoint pages.-Provided administrative and clerical support as needed.

Brooklyn, Ny

-Corresponded in well-written and error-free communications via email, live chat and phone. -Handled up to 5 live chat sessions at a time within 20 seconds by answering inquiries about products, policies, and orders. -Quickly identified and resolved customer's problems in a timely fashion by utilizing internal systems, making changes to orders, initiating returns, creating problem reports and escalating concerns to appropriate leadership.

Binghamton, Ny

-Provided teaching assistance to 18 ESL (English as a Second Language) students to promote fluency, correct pronunciation, proper stress and conversational skills in English language.-Assisted in facilitating lessons by completing various activities in small focus groups and giving individualized attention during class 3 days per week.

Binghamton, Ny

-Educated peers on a variety of health topics, including but not limited to Alcohol and other drugs, Cold/Flu prevention, Stress Management, Sleep Awareness and STI prevention by completing 120 required hours over the semester. -Refined and honed Public Speaking and Communication skills by planning and conducting outreach, dorm storms, tabling initiatives and programs every week.

Binghamton, Ny

-Processed and sold Shortline tickets to students by handling credit card machine using efficient and streamlined processes. -Provided knowledge to students and staff about Shortline tickets and deals during holiday breaks as well as ESCAPE and free shuttle bus services. -Acted as bus captain by confirming at least 50 students on student roster per trip to ensure timely departure and returning of bus during major school breaks.

Binghamton, Ny

-Managed food pantry and traffic by continously restocking shelves, cleaning up and giving access to users.-Communicated with Pantry staff and users by sending out announcements about upcoming events, food drives and produce giveaways to over 225 students though the Listserv. -Collected and analyzed data on pantry users for sponsor information by creating Google surveys and interpreting statistics.

Binghamton, Ny

-Provided over 50 hours of one-on-one mentoring with Johnson City Middle School student by providing extra academic and social support.-Developed transferable workplace skills such as professionalism, communication and patience while gaining experience in a secondary environment. -Collected over 150 school supply items for the Johnson City Middle School Supply Drive by reaching out to Binghamton University organizations, departments and local businesses.

300 Madison Avenue

-Assembled and filed commercial tax returns for various partnerships and corporations. -Adhered to appropriate procedures and guidelines to ensure accurate and complete tax returns are filed in a timely manner.

200 Vesey Street, New York, Ny 12085

-Supported multiple teams with ad hoc reporting and analytical functions utilizing large data sets, SharePoint and Ariba to extract fee information based on various suppliers and business units.-Validated data input for International Rate Card Database Tool for 20+ international markets for senior leadership. -Assisted with required audit request made by American Express Audit Group to ensure compliance and timely response took place by extracting copies of fully executed contracts.

Greater New York City Area

-Greeted an average of 20 customers every hour to offer assistance and improve overall customer satisfaction. -Assisted customers daily during eight hour shifts with product selections to resolve customer inquiries and provide suggestions.-Executed replenishment tasks as needed with attention to detail in order to maintain a well organized environment.

Brooklyn, Ny

-Interacted and supervised at least 20 early childhood participants every day during six hour shifts to provide an exciting and enriched learning environment. -Assisted in planning weekly activities with group leaders to provide beneficial and substantial material to stimulate learning and develop communication skills. -Assisted in transportation and guidance of children to ensure safety and precautionary measures during school trips to various locations.

Bachelor Of Arts - Ba, Psychology

Activities and Societies: REACH Peer Internship (Real Education about College Health), Emerging Leaders Program (ELP), Bear Necessities.

Financial Operations/Project Management Trainee

Activities and Societies: Financial Operations, Project Management, Business Math, Business Communication, Intro to Office, Professional.

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Phi Theta Kappa