Solely responsible for transportation dispatch during night operations for our terminals located in Dover, FL, Eagan, MN and Caldwell, ID.Primary responsibilities consist of all route dispatching, claims management (OS&D), internal and external customer service and managing the night to night operations to include a variety of operational reports. Operate TMW software to create, plan, dispatch and monitor customer loads and movement of equipment across the United States. Accept load tenders and load updates through EDI. The use of TMW for asset management, Comdata fleet management and fleet asset service issues to include breakdown, proper DOT permits, tractor/trailer service. Broad comprehension of solving Carrier and Thermo King reefer alerts through ReeferTrak. Responsible for reporting of vehicle accidents, that pertains to company service equipment. Acquired extensive knowledge of DOT Regulations and Hours of Service (HOS).Fluent with TMW system software and ALK technologies. Strong computer skills, especially in MS Word, Excel, One note, EDI, PC Miler, Qualcomm Communications, and Refer Trak. Also, possess strong written and oral communication skills. Have a positive attitude and exhibit a pleasant personality when dealing with customers, clients and associates.

Planned trip logistics and obtained necessary documents to transport goods. Managed bills of lading and maintained proper log books. Communicate with dispatcher, other drivers, and customers by means of wireless devices and on-board computers.

Identify and maintain budgets based on actual cost and logistical requirements. Project Management: maintained the Air Team site for training, resources, and direct contact with Federal Security Directors. Provided training and oversight of the trainers for federalized TSA baggage handlers. Oversight of 429 international/regional airports on the use of the Learning Management System (LMS) to deliver course content. Responsible for the tracking of student assessments and log student attendance using a wireless Blackberry PDA w/card reader to provide real time data to the federal government. Maintained federal property receipts, tracking and accountability for LMS equipment delivered to any of over 1,600 instructors in the field (100% travel).

Accountable for the supervision of probation officers and juvenile offenders under direct court ordered supervision. Responsible for recommendations of juvenile offenders currently awaiting trial through judges and state attorney office. Provided logistical and budget oversight while planning events to include balancing of competing schedules and priorities, the provisioning of training systems, facilities, and resource requirements for the successful delivery of end-user initial and sustainment training. Conduct certification training to new employees through the departments Juvenile Justice Academy. Professionally conducted classroom and onsite training, including both formal (large groups) and one-on-one on the job training.