J.D. Maxwell, Mha, Rt(R)(Arrt) Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pa, Us

Strategize the operational performance and expansion of the Radiologist practice network providing professional services across seven community-based hospitals and their affiliated outpatient facilities. Partner with leadership, finance, and other stakeholders identify opportunities and drive organizational change towards improving service level offerings, operational workflows, and team experiences across the division. Skills: • review the performance and development of the 50+ Radiologists, Advanced Practice Providers, and Reading Room Specialists to establish SMART Goals for improvement aligned with department initiatives• collaborate with system-wide stakeholders to implement process improvements mutually beneficial across the organization and to its patients and other customers Projects: • Integrated a hybrid coverage model to expand access to the Reading Room Specialist group to Clinical Division Radiologists; additionally increased the coverage scope by including two new sites in the emergent and critical results workflows.• Designed a new PTO selection program and obtained support from Physician leaders for implementation January 2023 for the new fiscal year which will increase departmental scheduling flexibility for pivoting needs while simultaneously offering improved Radiologist work-life balance through opportunity for rolling time-off requests throughout the year.• Initiated a divisional shift towards improved adoption of technological resources to manage efficiency, communications, and data security by the utilization of Microsoft Teams, Sharepoint drives, and PowerSuite.Committees: PSD Annual Leadership Retreat Planning Committee (2022 – Engagement Committee Lead); UPP Radiology Diversity, Equity, & Inclusion (2022 – Leadership and Steering Committees); UPMC Imaging Leadership Council (2022)

Pittsburgh, Pa, Us

Provide leadership and oversight to two Urgent Care clinics and Imaging Services across the Urgent Care network in regard to budgetary, staffing, and quality of care provided by non-clinical staff, clinical staff, and providers to ensure standards of operation are maintained and the patient and employee experience are exemplary. Skills: • management of over 40 direct reports (including Advanced Practice Providers) and indirect supervision of an additional 20+ Radiologic Technologists for quality and job performance relevant to Imaging• report, correct, and addend for Revenue Cycle and Billing issues in an outpatient setting related to both provider and ancillary services utilizing both EpicCare and Imagecast• engage in interdepartmental initiatives with partners in CMI, IMS, and marketing as well as with outside vendors to advance the service line and technological offerings of the Urgent Care organizationProjects: • Urgent Care EpicCare Superuser Champion and Team Lead directing both the roll-out of pertinent changes to clinical and Revenue Cycle operations during systemwide enhancements and the creation and ongoing reevaluation of the Urgent Care EpicCare Guidebook • Designed and implemented a restructuring of the Urgent Care Imaging Services to institute a career ladder allowing for employee growth promoting six Advanced Technologists to meet the organizational needs pertaining to regulatory and quality topics • Expanded opportunities for clinical experiences for Radiologic Science students by piloting the implementation of the Imaging Services Student Technologist program within the Urgent Care centers after successful proposal and defense to administrative leadership; additionally, collaborated with ILC and CCAC on a pathway for student clinical rotations at three Urgent Care centers for to begin January 2022

Pittsburgh, Pa, Us

Provide guidance and cohesion across a multi-facility network of technologists in the Urgent Care setting. Ensure adequate training and Continuous Quality Improvement initiatives and appropriate staffing for emergent need coverage. Evaluate and maintain multiple Quality Assurance programs to DEP standards and review quarterly dosimetry for the entire system. Perform in a clinical environment while multi-task managing for any issues which may occur at all sites.• review of systems and make recommendations for future equipment purchases • update QA programs and documentation and ensure site compliance with annual site reviews• provide counsel and coaching to staff technologists based on Radiologist responses to TechQA • Team Lead for the Clinical and Safety Resource Champions with responsibility to identify opportunities for improvement in Urgent Care policies and standards of care• Assist with coordination of new site openings, especially with needed equipment and resources

Pittsburgh, Pa, Us

Pittsburgh, Pa, Us

Work as part of a high functioning, limited staff urgent-needs healthcare team in diagnosis and treatment of patients in a timely and measured manner. Maintain consistency in scheduling for Radiologic Technologists and obtain coverage from a casual pool to fill in shift vacancies both expected and unexpected by finding last minute coverage on an as-needed basis. Participate in department quality assurance and keep current on applicable continuing education and training.• perform radiographic examinations of various anatomical parts and systems of the body • accurately triage patients by obtaining a full medical history including but not limited to medications, diagnoses, and surgical procedures • process point-of-care testing with accurate resulting and handling of send-out cultures • applying interpersonal skills necessary to effectively interact with physicians, nurses, and staff as well as in conveyance of test/lab results and follow-up to patients and Primary Care facilities.• Team Lead for the Clinical and Safety Resource Champions with responsibility to identify opportunities for improvement in Urgent Care policies and standards of care

Perform management and staff support functions while driving sales and introducing new promotions and events. • overseeing training and continuing education of staff• managing events from conception through marketing and execution; perform post-mortem wrap reporting and analysis for benchmarking for repeat and new event models• employing appropriate interpersonal skills in guest satisfaction and team-building• two time qualifier for the Stoli Key West Cocktail Classic• winner and fan-favorite of the 2017 Pittsburgh’s Best Gay Bar ‘Tender sponsored by EFFEN Vodka

Pittsburgh, Pa, Us

Provide leadership to staff technologists prioritizing departmental focus for Emergency Department, Operating Room, Fluoroscopy, and Diagnostic Imaging while providing feedback to staff and ensuring the department is operating according to the established departmental protocol. • actively participating in TJC and DOH surveys and survey preparations ensuring proper environment of care patient care, and staff knowledge base standards are being met• overseeing the clinical education of CCAC’s radiologic technology students as Clinical Site Coordinator/Clinical Instructor by performing entrance interviewing, creating rotational scheduling, assuring hospital compliance with mandatory in-services and competencies as well as educational labs and projects• authoring a newly contrived Fluoroscopy Procedure Guide for technologist reference to tailor and standardize each fluoroscopic procedure. Gained cooperation and approval from three Attending Radiologists in both GI and Neuro Radiology to ensure the needs of the performing Radiologist and, ultimately, the patient would be met, specifically with the more specialized exams • overhauling the new associate orientation program for newly hired Radiologic Technologists by giving the incumbent more direction and learning tools and by making training more structured• collaborating with 3 other associates on a Patient and Family Centered Care task force to introduce a new culture of care to our expanding/renovating Imaging Services department. New patient flows, staffing processes, and patient care benchmarks were implemented via PDSA method ensuring 100% training and compliance• chairing a CQI team for Trauma Imaging Functionality ensuring that through training and new protocols critical trauma-imaging studies are transferred quickly and accurately to the PACS system for interpretation - a decrease in broken studies/exceptions of 25% over a 3-month period was achieved

Us

Perform basic food service and sales functions as well as provide training and support to new staff members and Managers-In-Training. * knowing regular menu product as well as quarterly roll-out items * exercising accurate cash handling* using suggestive selling techniques to increase sales* possessing interpersonal skills to communicate well with co-workers and to go above and beyond guest expectations to meet their needs

Louisville, Ky, Us

Perform management and staff support functions while driving sales and maintaining company standards. * overseeing continuing education of staff and trainers* recognizing the importance of proper menu knowledge, cash handling, and suggestive selling* employing appropriate interpersonal skills to assure guests needs are met and to manage co-workers (scheduling, disciplinary actions, etc)

Doctor Of Health Administration, Health Care Leadership

Master Of Health Administration - Mha

Bachelor'S Of Science, Medical Imaging Sciences

Certificate, Radiologic Technology

Undecided

Education record