J. Daniel Menge Email & Phone Number

Anchorage, Alaska, United States

Anchorage, Alaska

Anchorage, Alaska

Dallas/Fort Worth Area

• Assist with employee requests (onsite and shipping)
• Procure (purchase) computer and network equipment and software licenses for current and new employees
• Track and log inventory (receive and deploy)
• Run monthly shipping reports for evaluation and report findings to supervisor(s)
• Process terminated employee equipment
• Work closely with technology department to resolve employee equipment requests

Dallas/Fort Worth Area

• Event assembly;
• Course setup;
• Customer service and relations;
• Promote organization to gain clientele

Dallas/Fort Worth Area

• Process daily online orders through ShipWorks shipping software (200-900 total daily orders)
• Manage and supervise shipping department employees
• Daily assign tasks to shipping department team members
• Monitor order accuracy for optimal customer satisfaction
• Pick, pack and ship all orders by end of day
• Correct problem orders for inventory accuracy

Addison, TX

• Perform shipping duties utilizing various computer systems and shipping products to ensure all shipments are processed accurately
• Verify all load reports, insuring accuracy in records of inventory and materials
• Route inbound and outbound shipments through various freight forwarders (FedEx & UPS software, domestic and international freight forwarding agents, trade show caravan freight forwarding agents)
• Maintain shipping files, issue reports and respond to customer inquiries regarding status of shipments
• Prepare and follow-up on freight and package claims
• Negotiate shipping rates (freight, package and small parcel)

Dallas/Fort Worth Area

• Schedule pick-up and delivery appointments (CarrierPoint);
• Manage inbound & outbound deliveries as trucks arrive on property;
• Offer exceptional customer service to drivers and patrons;
• Ensure order correctness for each load to facilitate inventory accuracy and customer satisfaction;
• Tailor loads based on specific orders to guarantee trucks are within legal government regulated weight limits;
• Update three software inventory locations (Warehouse Management System [WMS], Accuplus & PeopleSoft) for accurate records;

Dallas/Fort Worth Area

• Physically and electronically process product received;
• Physically and electronically distribute product to all store locations;
• Regular weekly cycle counts, updating each store inventory based on manual counts;
• Process defects and returns;
• Obtain RA (Return Authorization) from product vendors;
• Ship product to customers, stores, and vendors using shipping software (FedEx & UPS);

Chicago, Illinois

• Provide detailed customer service tailored to specific client needs for best customer satisfaction;
• Make notification phone calls informing customers of their personal orders;
• Merchandise in-store product to maximize sales potential;
• Offered one on one training for new employees;
• Contributed toward training clinics and programs (for employees and customers);
• Participated in outward marketing and promotional events

Terre Haute, Indiana

• Organized and led youth group events, outings, and trips;
• Created and launched a summer mentoring program

Chicago, IL

• Greeted and assisted clientele as needed in person and on the phone;
• Daily managed and was responsible for cash and credit purchases, payments and transactions;
• Organize and file paperwork for office

Bachelors, Youth Ministry

Education record