Danielle Ho Email & Phone Number

Dynamic Business Analyst and Technical Specialist with 15+ years of success revitalizing business systems, technical projects, and applications, including SAP for finance and banking solutions. Results-driven leader and liaison for business units, stakeholders, and technical staff able to maintain and enhance systems while strategically planning and launching new products, programs, and services. A track record for streamlining processes, blending data analysis with a keen understanding of user needs to learn new products and support mission-critical objectives.AREAS OF EXPERTISEBusiness & Data AnalysisFinancial Services Products Cross-Functional Project ManagementSoftware Development Lifecycle (SDLC)Specialized Applications & Network SystemsProcess ImprovementsSystem Change ImplementationIT Troubleshooting & Problem-SolvingEnterprise Technical Projects & InitiativesMaintenance of Management Information Systems CAREER HIGHLIGHTS Enhanced SAP systems and third-party applications for a wide range of industries and business functions, including financial processes, logistics, product development, and enterprise IT operations.  Owned enterprise banking solutions for electronic bank statements, lockbox processing, Order-to-Cash (OTC) products, and other financial services across 130+ regional and third-party banks in 44 countries. Optimized process for global business units, liaising with cross-functional teams, management, and vendors to introduce automation and meet international requirements in both Central and East Asia.  Consistently delivered results for 1,300+ end users, taking the time to understand and address their needs by analyzing issues, troubleshooting, crafting solutions, and testing enhancements.  Effectively reengineered business practices, overseeing the full project lifecycle to roll out enhancements, lead new business initiatives, and guide best future practices.

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  University Of California, Riverside

  Administrative Studies