J Diggins Email and Phone Number

As a bartender in a vibrant, busy bar and club, I expanded my knowledge of spirits and wines while honing my overall bartending skills. I confidently managed long, high-pressure shifts, always prioritizing customer needs and adhering to trading and health and safety standards.

This role provided me with excellent opportunities to build rapport with regular customers and tailor my service to meet their individual needs, significantly enhancing my sales skills through effective upselling strategies. Additionally, I held key holding responsibilities, overseeing and training new staff members. Acting as the face of the business for all customer inquiries and concerns, I developed strong problem-solving abilities and consistently prioritized customer satisfaction.

In this role, I enhanced my customer interaction skills by serving large groups, managing substantial orders for both the kitchen and bar, and ensuring the satisfaction of busy and sometimes impatient tables. Additionally, I collaborated with multiple teams to coordinate and execute large-scale events tailored to individual needs and occasions.