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John Donaldson Email & Phone Number
Senior VP - Travel Industry Transformation
at
WNS
1 work email found
@teleperformance.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior VP - Travel Industry Transformation
Location
Dallas, Texas, United States
Who is John Donaldson? Overview
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Quick answer
John Donaldson is listed as Senior VP - Travel Industry Transformation at WNS, based in Dallas, Texas, United States. AeroLeads shows a work email signal at teleperformance.com and a matched LinkedIn profile for John Donaldson.
John Donaldson previously worked as Vice President of Business Development at Rui and VP - Transformation and CX Solutions at Teleperformance. John Donaldson holds Ms, Computer Education And Cognitive Systems from University Of North Texas.
Company email context
Email format at WNS
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{first}.{last}@teleperformance.com
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AeroLeads found 1 current-domain work email signal for John Donaldson. Compare company email patterns before reaching out.
Profile bio
About John Donaldson
Creating lasting partnerships to improve processes and solve problems, enabling clients to focus on core competencies. Providing efficient and innovative solutions to help maintain a competitive advantage.- Consultative engagements, not prescriptive- Commitment to excellent operational performance and an optimized customer experience- Guaranteed delivery model improvement through technology, analytics and process optimization- Growth and Transformation projects in Technology, Retail, Travel and Logistics industries.- Work at Home and Digital solutions driving strategic business and sales growth. - Identification of new business trends and technology to improve customer retention and engagement. - Client collaboration to implement aggressive business goals and achievable business strategies
Listed skills include Cross Functional Team Leadership, Business Development, Sales, Marketing Strategy, and 20 others.
Current workplace
John Donaldson's current company
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9 roles · 34 years
John Donaldson work experience
A career timeline built from the work history available for this profile.
Vice President Of Business Development
CurrentDomestic (US and Mexico) customer contact services for clients who prefer quality over quantity.
Jun 2024 - Present
Vp - Transformation And Cx Solutions
Teleperformance supports companies around the world with customer care, technical support and customer acquisition, as well as with specialized services such as data analysis, online interpretation solutions, visa application management services and debt collection. With more than 300,000 employees across 400 contact centers in 80 countries and serving 170.
2015 - Jun 2024
Vp - Process Excellence Solutions
Focused exclusively on the travel industry with clients in the cruise, airline, hospitality, OTA and TMC market segments. Provided market assessment and market development for North American clients and prospects.
2013 - 2015
~2 yrs
Sales Executive - Customer Solutions
Hunter role for Xerox Services (formerly ACS) delivering BPO services including call center, back office and technology solutions. Multi-year President's Club achievement. Recipient of "The Rock" award for sales excellence.
2008 - 2012
~4 yrs
Vp - Sales And Business Development
Sales and business development for hosted services division of ICT Group. Markets covered included retail, healthcare, pharmaceuticals, utilities, and telecom (wireless).Substantially increased annual revenue for the division while maintaining margins in excess of 50% utilizing right-shore solution strategies. Engaged partners to drive revenue expansion.
2005 - 2008
~3 yrs
Vp-Product Management
Responsibilities included product strategy, customer support and partner program development.Managed IVR product portfolio accounting for $160M annual revenue. Improved on-time product delivery by 40% and increased solutions gross margin by 10%. Led executive effort to redesign enterprise managed service offering that resulted in revenue growth by 10x.
2001 - 2004
~3 yrs
Vice President- Market Strategy And Development
Business development for optical broadband networks. Business strategy for metro optical and ethernet services. Creation of business plans and engagement strategies showing cost benefit of Nortel edge solutions. Customer and partner solutions development.
1996 - 2001
~5 yrs
Sr. Member Of Technical Staff
Research and development of residential broadband networks and services, precursor to AT&T Uverse. Oversight of technical partner programs. Focus on human factors and consumer preference.
1992 - 1996
~4 yrs
2 education records
John Donaldson education
Ms, Computer Education And Cognitive Systems
University Of North Texas
B.S., Math, Computer Science
The University Of Texas At Arlington
FAQ
Frequently asked questions about John Donaldson
Quick answers generated from the profile data available on this page.
What company does John Donaldson work for?
John Donaldson works for WNS.
What is John Donaldson's role at WNS?
John Donaldson is listed as Senior VP - Travel Industry Transformation at WNS.
What is John Donaldson's email address?
AeroLeads has found 1 work email signal at @teleperformance.com for John Donaldson at WNS.
Where is John Donaldson based?
John Donaldson is based in Dallas, Texas, United States while working with WNS.
What companies has John Donaldson worked for?
John Donaldson has worked for Wns, Rui, Teleperformance, Interglobe Technologies, and Conduent.
How can I contact John Donaldson?
You can use AeroLeads to view verified contact signals for John Donaldson at WNS, including work email, phone, and LinkedIn data when available.
What schools did John Donaldson attend?
John Donaldson holds Ms, Computer Education And Cognitive Systems from University Of North Texas.
What skills is John Donaldson known for?
John Donaldson is listed with skills including Cross Functional Team Leadership, Business Development, Sales, Marketing Strategy, Management, Wireless, Business Strategy, and Strategy.
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