Jessica Slusser Email & Phone Number

San Francisco, Ca, Us

Santa Rosa, Ca, Us

San Francisco, California, Us

Brought on board to direct day-to-day operations of upscale $8.5M establishment. Oversee administrative functions, from managing HR activities to coordinating schedules. Supervise, train, and monitor performance of 80+ staff.✔ Selected by owners to turn around and stabilize under-performing restaurant business based on consistent achievements. ✔ Transformed Cavalier from struggling restaurant into profitable entity through overhauling events program, implementing modernized controls and systems, and introducing strong leadership. Increased dining sales and fueled growth in 2018 (restaurant’s best year financially).✔ Boosted cash flow 50% over prior year while generating nearly $250K in cost savings.✔ Propelled additional sales and elevated restaurant awareness via bolstering events/catering business.

Hired as Assistant GM and earned rapid promotion to GM to guide daily operations for this 105-seat, $6M restaurant. Managed lunch and dinner service, front-of-house schedule, and repairs & maintenance functions. Oversaw and trained 80+ employees. ✔ Elevated employee morale after stabilizing management team and introducing new break program. ✔ Improved staff performance by emphasizing consistent training and education among all team members.

Recruited to support GM in leading profitable, 105-seat restaurant. Assisted in managing bimonthly payroll, inventory control, invoice coding, yearly budgeting, forecasting, and accounts payable. Supervised 30+ front-of-house staff; participated in hiring and training functions while ensuring compliance and handling employee benefits. Led all aspects of wine program as Wine Director, including inventory, pricing, and menu development. ✔ Streamlined operations and increased efficiencies within chaotic, fast-paced environment after introducing new procedures and systems, including daily pull system for beverage program.✔ Positioned Coqueta as compliant entity by enforcing break laws and documentation.

San Francisco, Ca, Us

All things service, financial and beverage related. Focus was running the beverage program for Puccini & Pinetti. Worked under Master Sommelier Emily Wines.

All things service and beverage related. Moved into the role of the General Manager six months after starting at Anchor & Hope.

• Managed HR, accounting, payroll, and inventory for a multi-million dollar operation at River Ranch Lodge & Restaurant in Tahoe City, California.• Successfully oversaw the installation of Micros POS system and worked with QuickBooks to streamline operations.

• Managed cocktail orders in two dining rooms and a large patio operation at The River Ranch Lodge & Restaurant in Tahoe City, California.• Handled cash transactions and set up/broke down sections and patio areas efficiently.• Developed strong multitasking and customer service skills in a fast-paced environment.

Bachelor Of Science (Bs), Enviromental Design

Education record