Eric Hundley Email & Phone Number

Johnson City, Tn

The Solutions Engineer at Ntara is a seasoned technical consultant who plays a crucial role in driving technical excellence, fostering client relationships, and ensuring the successful delivery of solutions that meet client needs. Acting as both a subject matter expert and primary technical liaison with clients, the Solutions Engineer is pivotal in driving successful engagements and delivering business value. The Solutions Engineer offers the following services: •Client Engagement: Consult with clients to understand their goals, workflows, and challenges. Provide expert guidance to address client needs and foster positive client experiences. •System Strategy: Utilize expertise in systems knowledge and architecture to drive strategic direction for implementations. •Roadmap Development: Collaborate with clients to prioritize and build roadmaps, informing long-range planning initiatives. •Problem-Solving & Leadership: Provide technical leadership to address complex challenges and guide technical architecture decisions. •Technical Expertise: Offer the highest level of support for PIM systems, DAM systems, ecommerce websites/systems, and other applications. •Technology Evaluation: Continuously evaluate emerging technologies for potential implementation in client projects, conducting assessments and providing recommendations. •Solution Consulting: Consult with clients to plan and document solutions, ensuring quality deliverables and providing strategic direction to internal teams. •Process Improvement: Develop process improvements and templates, enhancing efficiency and effectiveness. •Change Management: Facilitate change management initiatives for clients, ensuring smooth transitions and adoption of new technologies or processes. •Documentation: Write and design technical specifications and documentation as required for implementation, maintaining clarity and consistency.

Central Appalachia

Through my Church (St. Luke UMC in Sheboygan, WI), led teams of high school youth for week-long mission trip each summer. Work involved making homes warmer, safer, and drier for Appalachian families.

Kohler, Wisconsin, United States

• Guided/mentored team of five associates and five contractors managing PIM (Product Information Management) function and related uses of product data including Kohler web sites and syndication to business partners such as Home Depot, Lowe’s, Amazon, etc.• Spearheaded transition of PIM function from previous-generation Oracle-based database to inRiver PIM, including integrations with SAP, internal DataMart system, and Open Text Media Manager• Orchestrated relationships between PIM team, inRiver integration partners, inRiver support, IT partners, and business users.• Chaired internal inRiver design review team (including Enterprise Architecture, Web Operations, and various Digital Marketing teams) to ensure PIM architecture, data structure, and methodologies supported needs of all Kohler businesses.• Administered store/showroom/distributor locator data in Bing Maps for 30+ Kohler businesses, assisted developers with API usage• Restructured workflows and processes, improving accuracy and elevating service levels while utilizing minimal resources• Certified inRiver Business Consultant (June 2019)

Kohler, Wisconsin, United States

• Coached a team of two associates and various contractors to support PIM and DAM systems and related projects. • Coordinated architecture and usage of product information databases used to drive online catalogs and e-business applications for 20+ Kohler businesses worldwide. Achieved significant cost savings by using common data structure while allowing data customization as required by differing product lines.• Researched, attained approval for and executed Kohler's second-generation digital asset management system (Artesia, now Open Text Media Manager), including migration of 135,000 assets from old system and training of 350+ users. Greatly increased customer satisfaction, user base, and asset security while eliminating hard media fulfillment and associated costs.• Managed development of web sites and online catalogs for 10+ Kohler subsidiaries.• Hired, trained and mentored staff including Communications Specialists and lmage Specialists, as well as assorted contractors. Many team members were promoted to other positions within the company due to software/product knowledge gained on this team.

Kohler, Wisconsin, United States

•Coordinated development of CAD symbol libraries and vendor development of kitchen and bath design applications.•Participated in design and population of Product Information Management database.•Participated in creation of original Kohler Co. web site and database-driven online product catalog.•Coordinated development of interactive CD-ROM version of online catalog.•Worked on other various projects for Plumbing Division including bar coding, electronic document approval, and project management procedures for new product development.

Kohler, Wisconsin, United States

•Provided PC support for 80-employee facilities engineering department.•Wrote and maintained workload/scheduling/time tracking programs to allow efficient scheduling and reporting for department.•Installed and supported networked 20-seat AutoCAD installation.•Oversaw Print Room operation including supervision of staff.

Iowa City, Iowa, United States

Master Of Business Administration - Mba

Activities and Societies: Beta Gamma Sigma

Bachelor Of Business Administration - Bba, Management/Management Information Systems